Receptionist - Plas Menai Surgery inLlanfairfechan inLlanfairfechan PUBLISHED 30 OCT 2024
GP Practice in Wales rx4z0T95
Stand by, we'll show you...
Salary Available Upon Request
20 to 30 hours a week
Plas Menai Health Centre have a vacancy for a part time Care Navigator. Our Care Navigation roles are varied and interesting, all applicants should be self-motivated and dedicated to providing excellent customer service. The successful candidate would be someone who enjoys working in a fast-paced environment who can provide compassion and support to our patients. Excellent communication and team working skills are essential. If you think this sounds like you, please apply.
Process appointment requests for today/future appointments from patients by telephone via Accurx
Processing repeat prescription request in accordance with practice guidelines
Dealing with patients queries
Completing tasks
Communicating with Pharmacies and other outside agencies
Liaising with Drs/nurses were necessary
Answer desk /phone
Emails - action/distribute
Raise blood forms
About usProcess appointment requests for today/future appointments from patients by telephone via Accurx
Processing repeat prescription request in accordance with practice guidelines
Dealing with enquiries, making new and follow-up appointments and generally advising patients on non-clinical matters
Communicating with Pharmacies and other outside agencies
Liaising with Drs/Nurses were necessary
Amend and cancel patient appointments in line with practice appointments procedures Answering telephone calls, taking messages, ensuring all are actioned / redirected / documented
Responding to requests or queries for support as they arise in an appropriate and timely manner
Photocopying
Tasks, Answer desk /phone
Emails - action/distribute
Raise blood forms
Be able to cover all reception positions as necessary
Have working knowledge of telephone system
Team work
Salary Available Upon Request
20 to 30 hours a week
Plas Menai Health Centre have a vacancy for a part time Care Navigator. Our Care Navigation roles are varied and interesting, all applicants should be self-motivated and dedicated to providing excellent customer service. The successful candidate would be someone who enjoys working in a fast-paced environment who can provide compassion and support to our patients. Excellent communication and team working skills are essential. If you think this sounds like you, please apply.
Process appointment requests for today/future appointments from patients by telephone via Accurx
Processing repeat prescription request in accordance with practice guidelines
Dealing with patients queries
Completing tasks
Communicating with Pharmacies and other outside agencies
Liaising with Drs/nurses were necessary
Answer desk /phone
Emails - action/distribute
Raise blood forms
About us
Process appointment requests for today/future appointments from patients by telephone via Accurx
Processing repeat prescription request in accordance with practice guidelines
Dealing with enquiries, making new and follow-up appointments and generally advising patients on non-clinical matters
Communicating with Pharmacies and other outside agencies
Liaising with Drs/Nurses were necessary
Amend and cancel patient appointments in line with practice appointments procedures Answering telephone calls, taking messages, ensuring all are actioned / redirected / documented
Responding to requests or queries for support as they arise in an appropriate and timely manner
Photocopying
Tasks, Answer desk /phone
Emails - action/distribute
Raise blood forms
Be able to cover all reception positions as necessary
Have working knowledge of telephone system
Team work
Please wait...this will take a moment...