To provide administrative and billing support to the finance team. Working flexibly with other employees within the company. The post holder will be required to take responsibility for specific duties under direction from the Finance Manager.
The team manages and co-ordinates the finance function for the company. The team is the first point of contact for all patients, insurers, NHS organisations, suppliers and consultants. The team is on hand to offer advice and deal with all enquiries.
Be proficient in the use of SAGE / Purchase Ledger. Assisting with Banking & Cash Sheet.
Reconciliation of patient accounts
Able to respond to telephone calls and general enquiries.
To provide accurate, prompt and efficient administrative support to the Finance Team.
To work flexibly giving assistance to other employees and to provide cover in the absence of colleagues within the Finance Team as required.
Be proficient in the use of Microsoft applications, using applications such as Word, Outlook, Excel and on a daily basis.
Data input on the Compucare billing system and become jointly responsible for all of the billing of NHS and Private Patients.
Taking payments over the phone and recording on the Compucare database system.
Regular monitoring of outstanding debt and taking prompt and appropriate action, including running and reconciliation of aged debtors
Chasing outstanding balances from Patients, Insurance Companies and Solicitors, including issuing shortfall, reminder & final demand letters
Undertake specific pieces of work, for example produce information as required by the team.
Prioritise daily workload.
To undertake other appropriate duties as directed, being adaptable to service needs/changes.
To perform any other duties to support the business of OHG as identified by the Finance Team Manager
Key skills and behaviours
Teamwork
Communication skills - able to communicate effectively with various people (patients, consultants, insurance companies, NHS Providers etc.)
Excellent telephone manner
Proficient in the use of IT e.g. MS Word, Excel, Outlook and PowerPoint
High attention to detail and an ability to plan, prioritise and adapt