Digital Care CoordinatorinSherborneinSherbornePUBLISHED FRI 6 DEC 2024
PERMANENT NHS
The Grove Medical Centrerumy9vMX
Opportunity to work with a growing Primary Care Network, contributing to the development and improvement of patient care.
Variety in duties and responsibilities, allowing for dynamic work in response to current NHS initiatives.
Collaboration with diverse team members, including Social Prescribers and Pharmacy Teams, fostering a team-oriented work environment.
Ability to enhance patient access to digital healthcare resources, making a positive impact on patient experiences.
Flexibility in hours and days, promoting a work-life balance with part-time options between 22.5 and 30 hours.
Exposure to administrative tasks across different practices, enhancing skills in project management and data analysis.
Supportive role in implementing health care campaigns, actively engaging with the community to promote health awareness.
The Digital Care Coordinator at The Grove Medical Centre in Sherborne will be responsible for enhancing patient access to digital healthcare resources while providing essential administrative support to the Primary Care Network (PCN) team, which includes local practices. This newly created role involves collaborating with colleagues to implement PCN projects, manage data, and support practices in effectively using clinical coding systems. The coordinator will also engage in finance-related tasks, utilize digital tools, and ensure compliance with both local and national healthcare initiatives.
Candidates for this role should possess strong organisational and communication skills, proficiency in Microsoft Office applications, and a full UK driving license, as the position requires travel between three practices. Working hours will range from 22.5 to 30 hours per week, with specific days and hours to be negotiated. The role is key to improving overall patient care through the integration of digital technology within the healthcare framework.
Candidates for this role should possess strong organisational and communication skills, proficiency in Microsoft Office applications, and a full UK driving license, as the position requires travel between three practices. Working hours will range from 22.5 to 30 hours per week, with specific days and hours to be negotiated. The role is key to improving overall patient care through the integration of digital technology within the healthcare framework.
Opportunity to work with a growing Primary Care Network, contributing to the development and improvement of patient care.
Variety in duties and responsibilities, allowing for dynamic work in response to current NHS initiatives.
Collaboration with diverse team members, including Social Prescribers and Pharmacy Teams, fostering a team-oriented work environment.
Ability to enhance patient access to digital healthcare resources, making a positive impact on patient experiences.
Flexibility in hours and days, promoting a work-life balance with part-time options between 22.5 and 30 hours.
Exposure to administrative tasks across different practices, enhancing skills in project management and data analysis.
Supportive role in implementing health care campaigns, actively engaging with the community to promote health awareness.
This is a relatively new role working for the Sherborne Area Primary Care Network, consisting of three local practices - The Grove Medical Centre, The Apples Medical Centre and Yetminster Health Centre. You will be helping to improve patient access to care and contributing to the development and improvement of processes. Duties will vary depending on current NHS initiatives. The role requires working across all three practices, plus meetings and off-site training so a full UK driving licence with own transport is a necessity. The hours required are between 22.5 to 30, with days and daily hours to be agreed. You will be joining our ever growing PCN and will work closely with the other team members such as the Social Prescribers and Pharmacy Team.
The main duties will include:
- Administrative support to the PCN Operational Manager and Pharmacy Team
- Improve patient access to digital resources, including the NHS App and practice websites.
- Complete finance-based tasks as required using Excel and Xero, with awareness of budgetary restrictions
- Support the implementation and progression of current and evolving PCN projects and contracts, compiling reports and using data analysis to provide feedback
- Support practices with data coding on clinical systems, ensuring coding is compliant and consistent.
- Be aware of and communicate both local and national health care campaign
- Provide support to colleagues, including resources on digital tools and systems
About us
The Digital Care Coordinator will support patients and colleagues in the use of digital healthcare technology, whilst providing administrative support to the PCN Team. You will possess excellent organisational and communication skills, whilst demonstrating an aptitude for digital resources. Competent using Word, Excel, and PowerPoint.
The role will be 22.5 to 30 hours per week, days and hours to be agreed. Full UK driving license with own transport is required as you will work across three practices and attend meetings and training off site.
Responsibilities:
- Provide administration support to the PCN Operational Manager, and the PCN Pharmacy Team
- Work with the PCN Operations Manager and the managers and GPs at each member practice to support the effective delivery of the PCN requirements
- Support the implementation and progression of current and evolving PCN projects and contracts, compiling reports and using data analysis to provide feedback
- Develop and maintain an understanding of the systems used by the NHS and healthcare, aligning them with our PCN digital infrastructure
- Provide support to colleagues, including resources on digital tools and systems
- Support integrated working, building relationships and facilitate collaboration between practices to support the delivery of care to our patients
- Improve our patients access to digital resources, including the NHS App and practice Websites
- Support practices with data coding on clinical systems, ensuring coding is compliant and consistent
- Be aware of and communicate both local and national health care campaigns, ordering resources and promoting via practice websites and other media
- Awareness of budgetary restrictions, with finance-based tasks as required using Excel and Xero
Organisational:
- Be the main contact for information technology resources within the PCN
- Undertake administrative tasks to help ensure the smooth running of the PCN, supported by the Operations Manager
- Support the strategic and operational goals for the PCN, assisting with the drawing up and implementation of action or project plans
- Working with the practices, assisting with administration regarding inviting patients for specific PCN services or contracts
- Support the PCN and practices with data-related reporting and analysis as required
- Update and communicate relevant information to PCN member practices
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