Directly contribute to improving patient care and supporting individuals during their cancer journey.
Opportunity to work within a collaborative team environment alongside healthcare professionals.
Gain valuable experience in managing complex patient pathways and handling sensitive information.
Develop strong analytical and problem-solving skills while addressing patient inquiries and issues.
Engage in continuous learning by participating in meetings and contributing to reports and data collection.
Exercise independence and initiative in a vital role that impacts patient outcomes.
The Cancer Navigator Assistant Band 3 role at United Lincolnshire Hospitals NHS Trust in Lincoln is focused on supporting patients throughout their cancer treatment journey. The position involves managing administrative tasks related to cancer pathways, such as processing referrals, reviewing patient results, and ensuring timely communication between patients and clinical staff. The post holder will need to demonstrate strong analytical skills, exercise sound judgment in handling inquiries, and manage a varied workload independently, while also maintaining accurate patient records and ensuring confidentiality.
In addition to administrative duties, the role includes liaising with a wide range of stakeholders, prioritizing tasks to meet deadlines, and assisting in data collection for reporting purposes. The position offers an opportunity to work closely with cancer teams and contribute to a supportive healthcare environment, with responsibilities that may extend to cover for colleagues when necessary. This role is ideal for individuals seeking to make a meaningful impact in cancer care while working within the NHS.
In addition to administrative duties, the role includes liaising with a wide range of stakeholders, prioritizing tasks to meet deadlines, and assisting in data collection for reporting purposes. The position offers an opportunity to work closely with cancer teams and contribute to a supportive healthcare environment, with responsibilities that may extend to cover for colleagues when necessary. This role is ideal for individuals seeking to make a meaningful impact in cancer care while working within the NHS.
The post holder will play a pivotal role in supporting a patient's journey by effectively managing their cancer pathway. The post holder will communicate complex, sensitive, contentious information with a range of stakeholders, where persuasion or negotiation is required.
To provide an efficient administrative support service for cancer teams within ULHT to assist with the smooth and efficient running of the cancer pathways, liaising with patients and staff of all levels, including medical staff.
- To manage the daily administration of patient cancer pathways, which includes:
- Processing referrals received into the Trust on an urgent suspected cancer pathway
- Timely review of patient results, actioning results according to procedure
- Ensuring that the correct communication is given to the patient and clinical staff on time
- Ensure that all patient records are entered and maintained accurately
- Ensure that reports and management information is available as required.
- The post holder will require strong analytical and judgemental skills to exercise judgement when dealing with enquiries.
- Analyse information to resolve problems for patients, carers and staff and demonstrate ability to triage/escalate where appropriate.
- To prioritise your daily workload to ensure deadlines are met. To work independently and on own initiative
- To attend meetings as required within your cancer team where necessary
- To ensure all patient records are accurately maintained thus preventing the loss or misplacement of patient information
- Deal with telephone/routine enquires and taking messages where appropriate.
- Contacting and booking of appointments to support the Cancer Pathway.
- To assist in the data collection and production of data for the purpose of annual reporting
- To ensure patient confidentiality at all times
Perform any extra duties when providing cover in the absence of colleagues, including cover for medical secretaries and elective access clerks.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about CANCER
Cancer remains one of the most significant health challenges in the United Kingdom, impacting millions of lives each year. According to Cancer Research UK, nearly one in two people in the UK will be diagnosed with cancer at some point in their lifetime, highlighting the pervasive nature of this disease. Learn more...
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