The Administration Team Lead position at University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) involves overseeing the administrative operations of the Home First Team. The successful candidate will lead and supervise an administration team across multiple sites, ensuring professionalism and effective performance in managing Trust systems and records. Key responsibilities include improving referral quality, coordinating patient flow, facilitating communication between multidisciplinary teams, and driving service development through process improvements and audits.
The ideal candidate will be an experienced administrator with a proactive attitude, capable of fostering a positive team culture while delivering exceptional service. Responsibilities also include providing support to the Senior Management Team and managing essential training and performance standards within the administration staff. The role emphasises collaboration and operational excellence to meet key performance targets and enhance the overall efficiency of the team.
The ideal candidate will be an experienced administrator with a proactive attitude, capable of fostering a positive team culture while delivering exceptional service. Responsibilities also include providing support to the Senior Management Team and managing essential training and performance standards within the administration staff. The role emphasises collaboration and operational excellence to meet key performance targets and enhance the overall efficiency of the team.
Are you an experienced administrator with a passion for delivering excellent service and leading a team to achieve outstanding results?
We are seeking a motivated and professional Administration Team Lead to oversee the admin function of the Home First Team.
In this role, you will:
- Lead and supervise the administration team across multiple sites, maintaining a high standard of professionalism.
- Ensure accurate and timely completion of Trust systems and records.
- Provide administrative support to the Senior Management Team and assist in achieving key performance targets.
- Foster a positive, improvement-focused culture within the team to maximize efficiency and deliver exceptional service.
If you have a "can-do" attitude, enjoy developing teams, and are committed to providing professional, efficient administrative services, we would love to hear from you!
Key Responsibilities:
- Patient Care: Oversee and improve the quality of referral documents, organize patient flow, and coordinate transport to minimize delays.
- Communication: Collaborate with clinical teams, escalate barriers to discharge, and ensure effective communication across multidisciplinary teams.
- Leadership: Support, train, and manage the admin team, ensuring essential training, wellbeing, and performance standards.
- Operational Excellence: Maintain accurate records, manage rotas, and ensure business continuity during system downtimes.
- Service Development: Drive process improvements, audits, and data quality initiatives to enhance team efficiency.
About us
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
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