The primary responsibilities include arranging patient clinics, managing queries, and coordinating supply orders, while maintaining a flexible and adaptable approach to meet service needs in a busy team environment. The position offers an opportunity to work collaboratively within a supportive team, allowing for skill consolidation and development in a dynamic setting.
Applications are invited from suitable candidates to provide clinical administrative and clerical services to the Fairfield Nutrition & Dietetics Service.
You must have substantial administrative and secretarial experience including audio typing; a good knowledge of software programs/IT systems such as Excel, Word and Outlook; be able to work on your initiative and within a busy team environment. Experience of NHS systems and processes is desirable.
You will at times be acting as the first point of contact for our service therefore you will require excellent communication and customer care skills. You should also be committed to team working; adaptable to the needs of the service; and have the ability to remain calm under pressure.
- The core job role will be to act as the first point of contact on the telephone or via email for patients, carers and health/social care professionals with queries regarding the nutrition & dietetic team.
- You will need to be a kind and enthusiastic individual who enjoys a varied workload where no two days are the same.
- Excellent organisation and time management skills are essential for dealing with a varied and busy workload.
- As part of the role, you will be arranging clinics for patients and assisting with other administrative duties as required.
- You will be working with the team to order supplies/equipment and support with any queries from patients or other professionals.
- This is an excellent opportunity to work within a supportive and friendly team, consolidate your skills and learn new ones.
About us
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.jobsincare.com/job/jbnsuh6C
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