If you’re an experienced operations manager with a passion for making a difference, this fixed-term post could be your chance to shine. You’ll lead a dynamic team, tackle day-to-day challenges, and help shape the future of care for vulnerable young people. Plus, with UCLH being named the best NHS trust to work for in England for two consecutive years, you’ll be joining an organisation that values and supports its staff. Don’t miss the opportunity to be part of something extraordinary—apply now and help us create brighter futures!
An exciting opportunity has arisen for a fixed-term contract or secondment for an individual passionate about delivering high quality, innovative care for children and young people.
This role will be based at the Lighthouse, the UK's first and England's only Child House, a unique multi-disciplinary service for children and young people who have experienced sexual abuse, within the Paediatric and Adolescent Division at UCLH. The role is a fixed-term post in line with Lighthouse funding until March 2025.
The ideal candidate will be an enthusiastic and experienced operations manager in the NHS, with strong leadership skills in integrated multi-disciplinary team working. They will demonstrate a high degree of independence and adaptability to deal with the daily demands of the service and frequently changing priorities of the role, whilst also having the ability to see projects through in the required timescales.
This role is a great opportunity for anyone with an interest in gaining experience in an innovative service at the forefront of testing new ways of working and integrating health, CAMHS, advocacy and criminal justice work to improve children and young people's health and justice outcomes.
This role will be supporting the service in a critical phase of mapping its sustainability and implementing innovation projects, which a number of new staff are joining the service for on a temporary basis.
In addition to the day-to-day running of a busy service, troubleshooting problems as they arise, maintaining and implementing monitoring systems and fulfilling reporting requirements, the Operations Manager will support the business intelligence team with the development and implementation of a business intelligence suite that meets the data needs of the service, adequate staff training and other associated requirements. This is a time-sensitive task and will be prioritised.
In addition, the post holder will prioritise working with the Lighthouse Assistant General Manager and clinical teams to scope options for aligning Lighthouse systems, such as the Electronic Patient Record System, access to estates and facilities support, and others with UCLH.
About us
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
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