Family and Staff Engagement Officer in Wakefield inWakefield PUBLISHED MON 3 MAR 2025 Jump to job information section
Job description
Introducing the Patient Safety Incident Response Framework (PSIRF)
Join our dedicated team at the Yorkshire Ambulance Service NHS Trust, where we are committed to providing exceptional care and support to our community.
We are looking for 2 passionate and dynamic individuals to fill the role of Patient and Staff Engagement Officer.
The successful applicant will be working with the central patient safety team and aligned to one of the Trusts geographical integrated commissioning board areas of :o South Yorkshire ICBo Humber and North Yorkshire ICBo West Yorkshire ICB
If you are passionate about making a difference and have the skills and experience we are looking for, we would love to hear from you!
The post holder will support patient, families, and healthcare staff to be actively involved in the patient safety incident investigation process and contribute to a learning response.
The Engagement Officer will be the primary point of contact with those affected by a patient safety incident, this will include the enactment of Duty of Candour and actively engaging patients, families, and healthcare staff to seek their input to the patient safety investigation and develop a shared understanding of what happened.
About us
For full role details and person specification, please see the attached job description and person specification.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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