Typist / Booking Clerk inDoncaster inDoncaster PUBLISHED FRI 20 DEC 2024

Band 2 PERMANENT
NHS

Doncaster & Bassetlaw Teaching Hospitals NHS FT r2rXykuf

Doncaster & Bassetlaw Teaching Hospitals NHS FT is seeking an experienced Typist/Booking Clerk to join the Clinical Therapies Administration team at Doncaster Royal Infirmary. The ideal candidate should possess proficient typing skills, a good understanding of medical terminology, and the ability to thrive in a fast-paced environment while meeting strict deadlines. Strong communication skills, motivation, and the ability to work collaboratively with a multi-professional team are essential.

In this role, the Typist/Booking Clerk will be responsible for managing outpatient services, including the preparation of clinics, handling patient referrals and appointments, and addressing patient inquiries. The position will primarily be based at Doncaster Royal Infirmary but may require occasional travel to Retford Hospital and Bassetlaw Hospital to ensure comprehensive service coverage across all locations.

An exciting opportunity has arisen for an experienced Typist/Booking Clerk, to join Clinical Therapies Administration team based in the CATS Team at Doncaster Royal Infirmary.

The successful candidate will be proficient at typing with a good awareness of medical terminology. They will be enthusiastic about challenges of a busy working and constantly changing environment, with the ability to remain calm under pressure and to achieve strict deadlines. They will be highly motivated, with the ability to motivate and influence others, suggest and implement ideas to improve service performance and efficiency and will have excellent communication skills.

Working as part of a multi professional team your main objectives will be to work closely with the central booking services and Team Leaders providing expertise in the proactive management of patient pathways. You will be responsible for the day to day duties of the MSK & CATS Service outpatient services as well as clinic preparation duties, ensuring effective management of referrals and appointments, monitoring & answering patient phone calls.

The post will be based at the Doncaster Royal Infirmary site, with an expectation to occasionally travel to Retford Hospital and Bassetlaw Hospital, to ensure service coverage across all sites .

About us
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

More information related to this job opportunity, from jobsincare:

Here are 5 questions you could be asked if you apply for this job: Start practice interview... NEW!

1. Can you describe your previous experience as a typist or booking clerk, particularly in a medical or healthcare setting?

2. What specific medical terminology are you familiar with, and how have you applied this knowledge in past roles?

3. How proficient are you with typing speed and accuracy, and what measures do you take to ensure high-quality work?

4. The role requires working in a busy and constantly changing environment. How do you prioritise your tasks when under pressure?

5. Can you give us an example of a time when you had to meet a tight deadline? How did you manage your time effectively?

1. Can you describe your previous experience as a typist or booking clerk, particularly in a medical or healthcare setting?

2. What specific medical terminology are you familiar with, and how have you applied this knowledge in past roles?

3. How proficient are you with typing speed and accuracy, and what measures do you take to ensure high-quality work?

4. The role requires working in a busy and constantly changing environment. How do you prioritise your tasks when under pressure?

5. Can you give us an example of a time when you had to meet a tight deadline? How did you manage your time effectively?

More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

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