Receptionist inEdinburgh inEdinburgh PUBLISHED 1 MAY 2024

Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit a Receptionist for an 6 week contract on a rate of £12.99 per hour.


Responsibilities

• Working co-operatively with the School Operations Team and on your own to ensure full coverage during opening hours of reception (9.00am-5.00pm, Monday-Friday)
• Directing staff, students, visitors, and research participants to various rooms, and assisting with common enquiries and referring any complex issues to the correct person(s).
• Acting as first point of contact for all telephone enquiries and visitors to reception.
• Respond to all queries as appropriate, resolving common issues, and referring complex issues to the Business improvement Manager and/or Buildings and Facilities Manager as required. Ensure all communication is handled effectively, is accurate, timely and is in accordance with the policy on Freedom of Information.
• School Operations telephone enquiries
• Ordering taxis for staff and visitors
• Regularly check stationery supplies inc., paper in printer rooms and ordering any via the School Operations Team
• Assist Facilities with key issue or returns in their absence.
• Assessing and escalating any building and facilities issues that arise from day-to-day operational tasks i.e., supplier deliveries, external space requests etc.
• Log any building faults/repairs with facilities if reported to reception.
• Manage lost property and any other reception tasks as required in 7 George Square.
• Other duties as assigned by the Business Improvements Manager – Operations and Building and Facilities Manager in consultation with relevant colleagues
  
  

Essential Skills

• Basic IT skills.
• Numeracy and literacy skills.
• Accuracy and ability to prioritise tasks within a routine.
• Ability to exchange basic information verbally or in writing.
• Appropriate knowledge of basic office equipment and software, typing skills etc.
• Basic understanding of and ability to apply, relevant standard procedures, including those governing health and safety.
  
  

If you would like to hear more about this opportunity, please get in touch.