Patient Care Assistant inCardiff inCardiff PUBLISHED 21 JUN 2024

We have a fantastic opportunity for a Veterinary Receptionist/Patient Care Assistant to work across our Petherton and Malborough road practice!


This is a full time role (40 hours per week), the role time will be divided 20 hours PCA and 20 hours reception across Pethertons and Marlborough Road.

• The shifts will be 10 hours a day (8am-7pm) with a 1 hour lunch break
• It willalso include Saturdays (8.30am-2.30pm) on a rota basis. Time is given back the following week
  
  

You will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, sometimes under high pressure. Previous veterinary receptionist experience would be preferable but not essential.


Main Duties Would Include

• Answering the telephone, booking appointments and processing prescription requests
• Dealing with clients at the reception desk, taking payments and dealing with enquiries
• Accurately recording client and animal information on our IT system, so good IT skills would be preferable
• Cleaning duties are involved
• Animal handling
• Assisting vets and nurses in restraining animals for treatment
• Cleaning, walking and feeding patients
  
  

In Return, You Will Receive

• Salary in line with National Minimum Wage
• 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service)
• Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay!
• Pension
• Staff discount scheme on Veterinary bills and products
• Employee Assistance Programme
• Access to First Aid for Mental Health and Wellbeing Champions across CVS and 300 trained CVS colleagues in this role.
• Access to a range of flexible benefits to suit your needs – such as subsidised gym membership, and cycle to work scheme
  
  

To apply for this position please click 'Apply Now'


Please do not delay in submitting your application for this role. With some roles that are urgent or receiving high volume of applicants, we may interview and conclude the process prior to the closing date of the advertisement.