Family Support Worker in Accrington inAccrington PUBLISHED THU 6 NOV 2025 Jump to job information section

Family Support Worker Job details Posting date: 06 November 2025 Salary: £12.50 per hour Hours: Full time Closing date: 06 December 2025 Location: Accrington, Lancashire Remote working: On-site only Company: Primrose Family Care Job type: Permanent Job reference: 02FSW Apply for this job Summary Primrose House 229 Whalley Road Clayton-le-Moors, Accrington, Lancashire BB5 5HD Primrose Family Care offers commissioned services to Local Authorities, supporting children and families needing extra help. Passionate about working with children? Contact us for discussions and an application form. Diane Knight – Registered Manager Email: Role: Bank Family Support Worker and Full-Time/Part-Time Family Support Worker Starting Salary: £12.50 per hour. Available for both day and night shifts. Family Support Workers at Primrose Family Care will play a critical role in providing high-quality care, support, and assessment to families. This position involves working directly with parents to ensure the safety and well-being of children, supporting parents in developing essential parenting skills, and contributing to thorough and fair assessments. Main Responsibilities: • Act as the keyworker/assessor for complex parenting assessments whilst maintaining high personal accountability. • Develop strong positive and effective working relationships with parents, children, and wider family members. • Conduct one-to-one and groupwork sessions. • Develop and model positive behaviour by addressing risky family behaviours to reduce risks to children. • Deliver agreed work plans with families in the centre and promote evidence-based practices in direct work, utilising evidence-based parenting assessment programs. • Assess and manage risks to ensure children's and families' safety, monitoring residents' risk and informing management as needed. • Collaborate with colleagues from statutory, voluntary, and community sectors to deliver high-quality family services. • Engage in regular, reflective, and structured case and personal supervision sessions. General: • Promote equality and diversity by interpreting and applying relevant legislation and policies. • Foster a non-discriminatory culture supporting individual rights and eliminating discriminatory practices through anti-discriminatory and anti-oppressive practices. • Adhere to all company policies and procedures. Qualifications and Education: • NVQ Level 3 or equivalent in Childcare and or Health and Social Care or other relevant qualification, or willingness to undertake this qualification. Experience: • Experience working with children and families. • Previous experience of working in a residential setting (desirable). Knowledge and Understanding: • Good understanding of safeguarding and protection of children and young people. • Understanding of policies and procedures related to running a residential family centre. Skills and Abilities: • Ability to work both independently and as part of a team. • Good written and verbal communication skills. • Ability to plan, record, and evaluate work through documentation and written reports. • Ability to build and maintain positive working relationships with families and colleagues. • Ability to ensure continuity of safeguarding and support for children and families. • Ability to manage stress and complex dynamics and demonstrate emotional resilience. • Ability to deal with complex family issues and manage volatile and unpredictable behaviour. Personal Qualities and Attributes: • Approachable, friendly, and a good team player. • Positively motivated and able to work under pressure. • Ability to prioritise workload effectively. • Understanding of the need for confidentiality. • Warmth and sensitivity to family members and their needs. • Ability to work flexibly, including unsociable hours, weekends, evenings, and overnight shifts. • Commitment to continuous professional development and training. • Honest, reliable, and trustworthy. This job description summarises primary duties but is not exhaustive. Primrose Family Care may amend it as necessary to meet service needs.