Domestic Supervisor inCramlington inCramlington PUBLISHED TUE 26 DEC 2023

• Fully effective and efficient deployment of staff with the key outcome of the maintenance of safe, hygienic, tidy and clean, clinical and non-clinical areas
• Administration of Staff Rostering system
• Undertake Return to Work meetings with staff following sickness absence
• Successful and effective programme of duties associated with staff management such as administration, training and development, appraisal, counselling
• The checking and upkeep of all cleaning equipment and the maintenance of service/report schedules
• Ensuring specified work is completed to a satisfactory standard by checking frequently the work in his/her area and completing Supervisor Cleaning Inspection sheets
• To order, receive and issue stores and protective clothing to staff
• Check correct use of all materials and equipment. Check that all equipment is in good working order and kept in a clean condition.
• To carry out on the job training to staff to ensure correct methods and working practices. To give sufficient close supervision and training to new staff until the required standard of work is achieved
• To respond to low level complaints in an effective and professional manner to a successful resolution.
• To ensure that appraisals and statutory and mandatory training are complete in their designated staff group.
• To regularly complete quality control sheets in accordance with quality control procedures
• Reporting the need for structural and fabric repairs
• To ensure that periodic cleaning is carried out according to the programme and recorded
• To maintain the daily staff register and any other record required by the Domestic Superintendent/ Higher Level Domestic Supervisor
• To assist staff in recording incidents via the Datix system
• Responsible for issuing keys and key fobs as appropriate
• Assessment of new buildings and departments for the setting up of work schedules, costs, time and equipment required.
• To observe the confidentiality of information acquired in the course of work.
• This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.

The successful applicant will provide efficient and effective organisation, supervision and management of domestic staff involved in cleaning duties working within the central pool, on wards and on departments, providing training and technical support.

To act as a role model to members of the Domestic Services department, offering support and guidance to other staff within the department, following the principles of compassionate and collective leadership.