Assistant Administrative Officer inManchester inManchester PUBLISHED 3 JUN 2024

Manchester University NHS Foundation Trust

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts.
Job Summary


To provide an efficient, comprehensive, high quality administrative service to the Paediatric ENT Department.


Duties & Responsibilities


  • To ensure the provision of a comprehensive, high quality and efficient administrative and secretarial service for Paediatric ENT Department.
  • To work as part of a team ensuring that adequate cover is provided for administrative/secretarial colleagues during planned absence, sickness, or workload pressures.
  • Duties & Responsibilities
  • If required to participate in the pooled provision of the typing service
    • To support the PA/Secretaries within their day-to-day workload, ensuring that priorities are identified and dealt with, and problems resolved as quickly as possible.
  • Ensure new referrals when received are recorded onto HIVE.
  • To assist in the scheduling of patients into the appropriate clinics, monitoring patients’ treatment progress and ensuring appropriate follow up arrangements are in place for each patient following clinic visits when necessary.
  • To Ensure generic email account is actioned on the daily rota within the team.
  • Assist in the recording of Clinicians annual leave on department system.
  • Assist in the validation of waiting list data entered onto HIVE.
  • Scan and upload paper referrals, incoming paper correspondence (following Trust policy) and all completed paper-based assessments
  • Send off all clinical reports and correspondence, checking addresses etc.
  • Data entry and retrieval from database/core clinical systems
  • To develop and promote good working practice, ensuring standard protocols are in place.
  • To ensure staff have an adequate supply of office/secretarial stock and non-stock items.
  • Undertake other duties as required in line with the post.
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

For further details / informal visits contact: Name: Grace Kennedy Job title: Admin Manager Email address: Telephone number:
Job Summary

To provide an efficient, comprehensive, high quality administrative service to the Paediatric ENT Department.

Duties & Responsibilities

  • To ensure the provision of a comprehensive, high quality and efficient administrative and secretarial service for Paediatric ENT Department.
  • To work as part of a team ensuring that adequate cover is provided for administrative/secretarial colleagues during planned absence, sickness, or workload pressures.
  • Duties & Responsibilities
  • If required to participate in the pooled provision of the typing service
    • To support the PA/Secretaries within their day-to-day workload, ensuring that priorities are identified and dealt with, and problems resolved as quickly as possible.
  • Ensure new referrals when received are recorded onto HIVE.
  • To assist in the scheduling of patients into the appropriate clinics, monitoring patients’ treatment progress and ensuring appropriate follow up arrangements are in place for each patient following clinic visits when necessary.
  • To Ensure generic email account is actioned on the daily rota within the team.
  • Assist in the recording of Clinicians annual leave on department system.
  • Assist in the validation of waiting list data entered onto HIVE.
  • Scan and upload paper referrals, incoming paper correspondence (following Trust policy) and all completed paper-based assessments
  • Send off all clinical reports and correspondence, checking addresses etc.
  • Data entry and retrieval from database/core clinical systems
  • To develop and promote good working practice, ensuring standard protocols are in place.
  • To ensure staff have an adequate supply of office/secretarial stock and non-stock items.
  • Undertake other duties as required in line with the post.
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

For further details / informal visits contact: Name: Grace Kennedy Job title: Admin Manager Email address: Telephone number:


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