Patient Experience Midwife inAylesbury inAylesbury PUBLISHED 26 JUL 2024

Listening to women and their families’ was one of the seven immediate and essential actions that were published in Donna Ockenden’s interim report (2020). This is an exciting opportunity to drive forward the national patient experience and engagement agenda to improve the way that women experience care with maternity services. The post holder will also support implementation of actions identified in local, regional and national reports which highlight the importance and value of women being directly involved in care provided, both on an individual level and from a wider service perspective. The post holder will also establish and lead a Birth Reflections service to allow women to reflect on their pregnancy journey and birth experience as well as answer any questions that they may have.

The post holder will be a highly motivated and experienced midwife who will develop a patient experience service that involves listening to women's experience of care via the birth reflections service, feedback from Maternity Voices Partnership, the Picker survey and Friends and Family Test. The post holder will share this feedback across the organisation and use the feedback to co-develop services the deliver an improved patient experience.

Listen to why colleagues think we are a great place to work! -
www.jobsincare.com/job/jgkIVnYG does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.
  
  

Why work for us?

• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
  
  

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.
  
  

For further details / informal visits contact: Name: Michelle East Job title: Lead Midwife for Governance and Quality Email address:

If you would like to arrange an informal meeting to discuss the role please email Emma Steadman on