Senior Support Worker in Ditchling inDitchling PUBLISHED MON 6 OCT 2025 Jump to job information section
£29,000
NO SPONSORSHIP
GUARANTEED RESPONSE
Right at Home Mid Sussex rK7ye7kbN
Job description
Location: Haywards Heath, Burgess Hill, and surrounding villages
Salary: £29,000 per year + performance-related bonus
Job Type: Full-time, Permanent
Why Join Right at Home Mid Sussex?
At Right at Home Mid Sussex, we know that exceptional care starts with exceptional people. We truly value our team and are committed to helping you grow your career in care.
The Role: Senior Support Worker
As a Senior Support Worker, you’ll play a key role in supporting both our clients and our CareGivers. You’ll ensure that care is delivered to the highest standard while mentoring and guiding our team to succeed.
Key responsibilities include:
- Supervising and supporting Care Assistants to deliver high-quality care
- Conducting spot checks and field visits to monitor service delivery
- Creating and reviewing individualised care plans
- Providing hands-on support when required
- Delivering training, shadowing and ongoing coaching for CareGivers
- Building strong relationships with clients, families, and colleagues
- Working with the Care Manager to ensure compliance and continuous improvement
Here’s what we offer:
- Competitive pay: £29,000 per year + performance-related bonus
- Casual dress: no formal uniforms, promoting a professional yet discreet image
- Regular company events: a friendly, supportive team environment
- Free on-site parking
- Referral bonuses: earn extra when you refer a friend
- Training & development: continuous learning with mentoring and 1-to-1 coaching
- Real career progression: we promote from within and support your long-term goals
- Meaningful work: make a difference every day in your local community
- Unrushed visits: minimum 45 minutes; most are 1 hour or longer
Job Requirements
- Female, resident in the local area (RH15, RH16, RH17, or BN6)
- Minimum 2 years’ experience in home care, domiciliary care, or residential care
- Level 3 qualification in Health & Social Care, or willingness to work towards it
- Confident communicator with great leadership and people skills
- Flexible to work a regular shift pattern, including weekends and on-call
What Makes Right at Home Mid Sussex Different
Continuity of care: clients see familiar, friendly faces
Unrushed visits: minimum 45 minutes; most are 1 hour or longer
Reliable and timely: we stick to schedules and deliver on time
Tailored care: every client has a personalised care plan
Professional & discreet: no uniforms, maintaining client dignity in the community
Local team: all CareGivers are recruited from our community and fully trained
Right at Home Mid Sussex provides high-quality, person-centred home care and companionship to adults and older people across Haywards Heath, Burgess Hill, and nearby villages (including Ditchling, Lindfield, Cuckfield, Hassocks, Hurstpierpoint, and more). We help our clients live independently in their own homes with dignity, respect, and happiness. Our care visits are never rushed — we believe in quality time and building genuine relationships.
If you’re an experienced Senior Carer or Support Worker looking to step up or you’re ready to make a bigger impact in your local community, we’d love to hear from you!
Apply today to join Right at Home Mid Sussex and become part of a team that truly cares about you, your career, and the people we support.
Salary: £29,000 per year + performance-related bonus
Job Type: Full-time, Permanent
Why Join Right at Home Mid Sussex?
At Right at Home Mid Sussex, we know that exceptional care starts with exceptional people. We truly value our team and are committed to helping you grow your career in care.
The Role: Senior Support Worker
As a Senior Support Worker, you’ll play a key role in supporting both our clients and our CareGivers. You’ll ensure that care is delivered to the highest standard while mentoring and guiding our team to succeed.
Key responsibilities include:
- Supervising and supporting Care Assistants to deliver high-quality care
- Conducting spot checks and field visits to monitor service delivery
- Creating and reviewing individualised care plans
- Providing hands-on support when required
- Delivering training, shadowing and ongoing coaching for CareGivers
- Building strong relationships with clients, families, and colleagues
- Working with the Care Manager to ensure compliance and continuous improvement
Here’s what we offer:
- Competitive pay: £29,000 per year + performance-related bonus
- Casual dress: no formal uniforms, promoting a professional yet discreet image
- Regular company events: a friendly, supportive team environment
- Free on-site parking
- Referral bonuses: earn extra when you refer a friend
- Training & development: continuous learning with mentoring and 1-to-1 coaching
- Real career progression: we promote from within and support your long-term goals
- Meaningful work: make a difference every day in your local community
- Unrushed visits: minimum 45 minutes; most are 1 hour or longer
Job Requirements
- Female, resident in the local area (RH15, RH16, RH17, or BN6)
- Minimum 2 years’ experience in home care, domiciliary care, or residential care
- Level 3 qualification in Health & Social Care, or willingness to work towards it
- Confident communicator with great leadership and people skills
- Flexible to work a regular shift pattern, including weekends and on-call
What Makes Right at Home Mid Sussex Different
Continuity of care: clients see familiar, friendly faces
Unrushed visits: minimum 45 minutes; most are 1 hour or longer
Reliable and timely: we stick to schedules and deliver on time
Tailored care: every client has a personalised care plan
Professional & discreet: no uniforms, maintaining client dignity in the community
Local team: all CareGivers are recruited from our community and fully trained
Right at Home Mid Sussex provides high-quality, person-centred home care and companionship to adults and older people across Haywards Heath, Burgess Hill, and nearby villages (including Ditchling, Lindfield, Cuckfield, Hassocks, Hurstpierpoint, and more). We help our clients live independently in their own homes with dignity, respect, and happiness. Our care visits are never rushed — we believe in quality time and building genuine relationships.
If you’re an experienced Senior Carer or Support Worker looking to step up or you’re ready to make a bigger impact in your local community, we’d love to hear from you!
Apply today to join Right at Home Mid Sussex and become part of a team that truly cares about you, your career, and the people we support.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
Can you summarise your experience in home, domiciliary or residential care over the last two years, particularly any senior or supervisory duties you’ve held?
This role requires a Level 3 qualification (or willingness to work towards it). What qualifications and training do you currently hold, and do you have plans for further development?
How do you approach creating and reviewing individualised care plans? Please give a recent example of a change you made and why.
Describe a time when you had to supervise or mentor a colleague who was underperforming. What steps did you take and what was the outcome?
If asked to carry out a spot check or field visit, what would you look for and how would you feed back to the team and manager?
1. 1. Can you summarise your experience in home, domiciliary or residential care over the last two years, particularly any senior or supervisory duties you’ve held?
2. 2. This role requires a Level 3 qualification (or willingness to work towards it). What qualifications and training do you currently hold, and do you have plans for further development?
3. 3. How do you approach creating and reviewing individualised care plans? Please give a recent example of a change you made and why.
4. 4. Describe a time when you had to supervise or mentor a colleague who was underperforming. What steps did you take and what was the outcome?
5. 5. If asked to carry out a spot check or field visit, what would you look for and how would you feed back to the team and manager?
Useful skills for a Senior Support Worker:
Click to view
Working as a Senior Support Worker in the UK requires a combination of interpersonal, practical, and organizational skills. Here are some key skills and qualifications that are typically expected:
Interpersonal Skills
1. Communication Skills: Clearly conveying information to clients, families, and team members is crucial. This includes both verbal and written communication.
2. Empathy and Compassion: Understanding and addressing the emotional and psychological needs of clients, particularly those who may be vulnerable or experiencing difficulties.
3. Teamwork: Collaborating with other healthcare professionals, support workers, and agencies to provide comprehensive care.
Practical Skills
4. Personal Care Skills: Assisting clients with daily living activities, such as bathing, dressing, and meal preparation.
5. Crisis Management: Ability to remain calm and make decisions in emergency situations.
6. Health and Safety Awareness: Understanding health and safety regulations related to the care environment and ensuring a safe setting for clients.
Organizational Skills
7. Time Management: Effectively managing time to attend to multiple clients and ensuring that all care plans are implemented.
8. Record Keeping: Accurately documenting client progress, incidents, and communications as required by care regulations.
Leadership Skills
9. Supervisory Skills: Leading and mentoring junior staff, offering guidance, and conducting performance reviews.
10. Conflict Resolution: Handling conflicts or issues that arise within the team or with clients, finding resolution through negotiation and effective communication.
Knowledge and Qualifications
11. Qualifications: Typically, a Level 2 or Level 3 Diploma in Health and Social Care is required. For senior roles, a Level 5 Diploma or equivalent in Leadership and Management in Health and Social Care may be preferred.
12. Understanding of Care Standards: Familiarity with legislation, policies, and best practices in social and health care, including the Care Act and the Mental Capacity Act.
13. Specialized Knowledge: Depending on the role, knowledge in areas such as mental health, learning disabilities, or elderly care may be needed.
Continuous Professional Development
14. Training in Relevant Areas: Ongoing training in first aid, safeguarding, health and safety, and specific conditions related to the client group.
inDitchling
50.94782439999999 -0.0933659 Ditchling, Hassocks, UK 
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.