Deputy Operations Manager inWolverhampton inWolverhampton PUBLISHED
SAT 23 DEC 2023
Castlecroft Medical Practice r8vwCKR7
Job Title
Deputy Operations Manager
Hours of Work
18.75 hours/week
Reporting to:
The Operations Manager
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Duties And Responsibilities
- Managing EMIS registrations, processing data and GP to GP data transfer.
- General I.T management and support.
- Managing the Practices online services and digital presence.
- Complaints management and handling, along with the OM and the Business Manager in the event of a serious complaint.
- Along with the OM, become the Emis, Docman and Accurx Champion.
- Smart card management alongside the OM.
- Along with the OM, share the attendance of the PPG meetings and provide support as needed.
- Work alongside the Business Manager, the OM and the Nurse Team Lead to plan and co-ordinate the flu season.
- Liaison with the AAA Screening Team at Russells Hall.
- Denusumab management.
- Ordering of stationery stock.
- Weekly fire testing.
CONFIDENTIALITY/INFORMATION GOVERNANCE
Information is vitally important for the safe clinical management of patient care and the efficient administration of services and resources. Information Governance is a framework to enable the practice to handle personal and corporate information appropriately.
The work is of a highly confidential nature and no information, either medical, personal or corporate, should be disclosed outside of practice personnel
It is the responsibility of all employees to ensure they abide by the requirements of Confidentiality and Information Governance as set out in the Employee Handbook.
HEALTH AND SAFETY
The post holder is responsible for the health and safety and welfare of both themselves and others in the working environment, and should follow safe working practices and comply at all times with the Practices Health and Safety policy.
PERFORMANCE AND DEVELOPMENT
This job description will be used as a basis for conducting an annual performance and development review between the post holder and the Operations Manager.
VARIATIONS
This job description describes the main purpose and key responsibilities and accountabilities of the post. The post holder may be required to undertake any additional duties or responsibilities as may reasonably be required.
The job description is a guide to the nature and main duties of the post as they currently exist, but it is not intended as a wholly comprehensive or permanent schedule and it is not part of the contact of employment. To reflect changing needs and priorities, some elements of the post may be subject to change in consultation with the post holder.
Castlecroft is a large independent and traditional GP surgery in South West Wolverhampton serving around 12,800 patients. The practice is based in a purpose built medical centre with a large supportive team.
The workload in general practice is continuously increasing and we are in the process of re-structuring to strengthen our non-clinical team to help cope with this extra work and to continue providing a great service to our patients.
We are looking for applicants with common sense, initiative and a pleasant personality who are able to manage many different tasks at once to fill this key position within our practice. Experience would be preferred; however full training and support will always be given and all applications are welcome.
- To work with the Operations Manager (OM) to ensure effective and efficient day to day management of non-clinical practice.
- Managing EMIS registrations, processing data and GP to GP data transfer.
- General I.T management and support.
- Managing the Practices online services and digital presence.
- Complaints management and handling, along with the OM and the Business Manager in the event of a serious complaint.
- Along with the OM, become the EMIS, Docman and Accurx Champion.
- Smart card management alongside the OM.
- Along with the OM, share the attendance of the PPG meetings and provide support as needed.
- Work alongside the Business Manager, the OM and the Nurse Team Lead to plan and co-ordinate the flu season.
- Liaison with the AAA Screening Team at Russells Hall.
- Denusumab & high risk drug management.
- Control & ordering of stationery stock.
- Weekly fire testing.
Job Title
Deputy Operations Manager
Hours of Work
18.75 hours/week
Reporting to:
The Operations Manager
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Duties And Responsibilities
- Managing EMIS registrations, processing data and GP to GP data transfer.
- General I.T management and support.
- Managing the Practices online services and digital presence.
- Complaints management and handling, along with the OM and the Business Manager in the event of a serious complaint.
- Along with the OM, become the Emis, Docman and Accurx Champion.
- Smart card management alongside the OM.
- Along with the OM, share the attendance of the PPG meetings and provide support as needed.
- Work alongside the Business Manager, the OM and the Nurse Team Lead to plan and co-ordinate the flu season.
- Liaison with the AAA Screening Team at Russells Hall.
- Denusumab management.
- Ordering of stationery stock.
- Weekly fire testing.
CONFIDENTIALITY/INFORMATION GOVERNANCE
Information is vitally important for the safe clinical management of patient care and the efficient administration of services and resources. Information Governance is a framework to enable the practice to handle personal and corporate information appropriately.
The work is of a highly confidential nature and no information, either medical, personal or corporate, should be disclosed outside of practice personnel
It is the responsibility of all employees to ensure they abide by the requirements of Confidentiality and Information Governance as set out in the Employee Handbook.
HEALTH AND SAFETY
The post holder is responsible for the health and safety and welfare of both themselves and others in the working environment, and should follow safe working practices and comply at all times with the Practices Health and Safety policy.
PERFORMANCE AND DEVELOPMENT
This job description will be used as a basis for conducting an annual performance and development review between the post holder and the Operations Manager.
VARIATIONS
This job description describes the main purpose and key responsibilities and accountabilities of the post. The post holder may be required to undertake any additional duties or responsibilities as may reasonably be required.
The job description is a guide to the nature and main duties of the post as they currently exist, but it is not intended as a wholly comprehensive or permanent schedule and it is not part of the contact of employment. To reflect changing needs and priorities, some elements of the post may be subject to change in consultation with the post holder.
Castlecroft is a large independent and traditional GP surgery in South West Wolverhampton serving around 12,800 patients. The practice is based in a purpose built medical centre with a large supportive team.
The workload in general practice is continuously increasing and we are in the process of re-structuring to strengthen our non-clinical team to help cope with this extra work and to continue providing a great service to our patients.
We are looking for applicants with common sense, initiative and a pleasant personality who are able to manage many different tasks at once to fill this key position within our practice. Experience would be preferred; however full training and support will always be given and all applications are welcome.
- To work with the Operations Manager (OM) to ensure effective and efficient day to day management of non-clinical practice.
- Managing EMIS registrations, processing data and GP to GP data transfer.
- General I.T management and support.
- Managing the Practices online services and digital presence.
- Complaints management and handling, along with the OM and the Business Manager in the event of a serious complaint.
- Along with the OM, become the EMIS, Docman and Accurx Champion.
- Smart card management alongside the OM.
- Along with the OM, share the attendance of the PPG meetings and provide support as needed.
- Work alongside the Business Manager, the OM and the Nurse Team Lead to plan and co-ordinate the flu season.
- Liaison with the AAA Screening Team at Russells Hall.
- Denusumab & high risk drug management.
- Control & ordering of stationery stock.
- Weekly fire testing.
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