Health Care Support Worker inShrewsbury inShrewsbury PUBLISHED 24 DEC 2023

Band 2 PERMANENT

Shropshire Community Health NHS Trust rdlY1fEH

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Please see the Job Description and Person Specification attached for further information on the role.

We are looking to recruit enthusiastic and motivated Healthcare Assistants to support Ward 18 - Recovery and Rehabilitation Unit.

The ward is busy and you will need to be able to work under pressure at times. You will work within the established nursing team on Ward 18 alongside registered nurses, healthcare assistants and therapy staff providing care to patients on the ward.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Promotes a 'can do' attitude and determination to develop and sustain a dynamic and responsive clinical and administrative support service within a Community Hospital / Community Team setting which delivers best practice.

Promote and enhance the health and wellbeing of patients.

Promote and improve the patient experience / journey.

Empower patients and promote patient shared/self-care where appropriate.

To observe the general behaviour, ability and response of patients/clients and to record the information and report to qualified staff as and when required. To deal appropriately with interruptions, unpredictable events and behaviours.

Please see the Job Description and Person Specification attached for further information on the role.

We are looking to recruit enthusiastic and motivated Healthcare Assistants to support Ward 18 - Recovery and Rehabilitation Unit.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Promote and enhance the health and wellbeing of patients.

Promote and improve the patient experience / journey.

Empower patients and promote patient shared/self-care where appropriate.

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Useful skills for a Health Care Support Worker: Click to view

To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:

Essential Skills:

1. Communication Skills:

- Ability to communicate effectively with patients, families, and other healthcare professionals.

- Active listening and clear verbal/written communication.

2. Empathy and Compassion:

- Understanding and sensitivity to the needs and feelings of patients.

- Ability to provide emotional support and encouragement.

3. Personal Care Skills:

- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.

- Understanding of infection control and hygiene standards.

4. Teamwork:

- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.

5. Observation Skills:

- Keen observational skills to recognize changes in patients' conditions and report them accurately.

6. Organizational Skills:

- Ability to manage time effectively, prioritize tasks, and maintain records.

7. Problem-Solving Skills:

- Ability to think critically and adapt to changing situations or patient needs.

8. Technical Skills:

- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.

Qualifications:

- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.

- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.

- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.

Personal Qualities:

- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.

- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.

- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.

Continuous Professional Development:

Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.

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