Data Activity Clerk - Receptionist inHigh Wycombe inHigh Wycombe PUBLISHED
TUE 19 DEC 2023
Buckinghamshire Healthcare NHS Trust rC5juByv
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
We are looking to recruit a Data Activity Clerk / Receptionist for the Cancer Care Haematology Unit based at the Sunrise Cancer Unit, Wycombe Hospital.
This post is being offered to a suitable candidate with an interest in haematology/oncology. The successful candidates will be part of a team which is responsible for the provision of data input and supporting the reception area. The successful applicants should have good knowledge base of IT systems used within the hospital, however training can be given.
Your main location will be Wycombe Hospital, however it is required to cross-cite work at Stoke Mandeville Hospital. There will also be opportunities to work from home, though you will mostly be required to work on site.
Please see job description for further information about the role.
- Precise data entry for appointments, nurse activity, treatment activity etc.
- Welcome patients, visitors and trust staff. Provide receptionist service via telephone, email etc.
- Make, amend and cancel outpatient appointments as necessary.
- Attend to patients on arrival and liaise with the medical staff to ensure that correct data is recorded on the Careflow system.
- Register new patients and ensure patient details are correct.
- Deal sensitively with large numbers of telephone queries from patients/relatives, General Practice surgeries and medical / administration staff at all levels.
- Working together with the administration staff to assist in the preparation of clinics.
- Communicate effectively and sensitively with patients who did not attend their appointments, either by telephone or letter in order to facilitate another appointment.
- Arrange hospital transport and interpreters for patients attending the clinic.
- Flexibility for covering illness/annual leave with team members, including cross-site cover.
- General clerical duties i.e. filing, faxing, photocopying, printing/ posting letters
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
We are looking to recruit a Data Activity Clerk / Receptionist for the Cancer Care Haematology Unit based at the Sunrise Cancer Unit, Wycombe Hospital.
This post is being offered to a suitable candidate with an interest in haematology/oncology. The successful candidates will be part of a team which is responsible for the provision of data input and supporting the reception area. The successful applicants should have good knowledge base of IT systems used within the hospital, however training can be given.
Your main location will be Wycombe Hospital, however it is required to cross-cite work at Stoke Mandeville Hospital. There will also be opportunities to work from home, though you will mostly be required to work on site.
Please see job description for further information about the role.
- Precise data entry for appointments, nurse activity, treatment activity etc.
- Welcome patients, visitors and trust staff. Provide receptionist service via telephone, email etc.
- Make, amend and cancel outpatient appointments as necessary.
- Attend to patients on arrival and liaise with the medical staff to ensure that correct data is recorded on the Careflow system.
- Register new patients and ensure patient details are correct.
- Deal sensitively with large numbers of telephone queries from patients/relatives, General Practice surgeries and medical / administration staff at all levels.
- Working together with the administration staff to assist in the preparation of clinics.
- Communicate effectively and sensitively with patients who did not attend their appointments, either by telephone or letter in order to facilitate another appointment.
- Arrange hospital transport and interpreters for patients attending the clinic.
- Flexibility for covering illness/annual leave with team members, including cross-site cover.
- General clerical duties i.e. filing, faxing, photocopying, printing/ posting letters
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