Team administrator: Community Respiratory inBrighton inBrighton PUBLISHED 28 JUL 2024

We are looking for an experienced administrator to join the Integrated Respiratory Service within Brighton and Hove. You will be based at Brighton General Hospital and be working as part of a dynamic multi- disciplinary team working with a variety of health professionals, to provide a service to patients with chronic lung diseases.

You will be responsible for providing administrative support to all team members. This is to include computerised information systems, word processing, developing and maintaining filing systems. You will be handling calls coming into the service, with both urgent and routine enquiries, as well as making calls out to patients, to make appointments and to check demographic details and gauge interest in our exercise and education programme.

The successful candidate will have had 2 years previous administrative/clerical experience including at least 1 year in a health or social care environment. Excellent communication skills and a clear understanding of procedures in relation to data protection/confidentiality is essential. Highly developed organisational/time management skills, good team working skills and the ability to adapt to the changing needs of the team, working to tight deadlines with minimal supervision are also vital.

To provide a comprehensive secretarial and administrative service to the Community Respiratory service, a team of multi-disciplined community practitioners.

To communicate with the public, dealing efficiently with correspondence and regular inputting of client details onto the electronic notes system.

To act as a key point of contact for the Community Respiratory service. Ensure that patients, other members of the public, external stakeholders and colleagues within the Trust receive a courteous and supportive response to a range of queries and requests for information.

To play a key role in organising and supporting casework reviews and other multi-agency meetings.

They will ensure that patient records are kept up to date and secure

and respond to queries and requests for advice from junior members of the

administrative support team.

To work closely with the other team administrator for the Community Respiratory Service, providing cover for each other during any absences.

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

• Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
• Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
• Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
• Excellent training and development opportunities
• Research opportunities
• Cost-effective workplace nurseries in Crawley, Hove and Brighton
• Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
• Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
• Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
• Located in stunning Sussex, with easy access to the South Downs and the coast
• Access to a wide range of benefits and discounts for NHS staff
  
  

For further details / informal visits contact: Name: Laura Jackman Job title: Operational Lead Email address: Telephone number:

Emma Davies

Clinical