Monitoring Officer inManchester inManchester PUBLISHED 20 JUL 2024

Manchester University NHS Foundation Trust

To monitor, document and accurately report on performance levels of each of the following areas: Portering, Domestic Services, Linen, Catering, Maintenance, Waste management, Helpdesk standards, ensuring any potential failures of performance are escalated and.
An exciting opportunity has arisen within the Estates and Facilities Team at MFT for a new Monitoring Officer. We are seeking to recruit an enthusiastic individual to work in a high performing team collating, monitoring, analysing and improving Facilities service standards across WTWA. The successful candidate will monitor the full range of Facilities Services; catering, domestic, linen, portering, and maintenance. This will be a challenging, dynamic and rewarding role.

A key member of the Trust monitoring team who will be integral in ensuring the standards of the Facilities services are met.

To assist and support the Trust Estates and Facilities Team in delivering effective monitoring of contractual specifications alongside National standards which may from time to time include supporting other MFT sites.

To monitor, document and accurately report on performance levels of each of the following areas: Portering, Domestic Services, Linen, Catering, Maintenance, Waste management, Helpdesk standards, ensuring any potential failures of performance are escalated and

recorded accordingly.

To liaise with stakeholders across the Trust, including Patient representatives, Nursing staff, Matrons, Managers to ensure full consultation and views are sought regarding the Facilities

services.

To take appropriate action when contractual performance does not meet with the required output specification.

Support with the annual ‘Patient Lead Assessments of the Care Environment’ inspections across WTWA, ensuring the standards laid out in the PLACE documents are completed.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

For further details / informal visits contact: Name: Samantha Cronin Job title: Facilities Improvement Service Manager Email address:
An exciting opportunity has arisen within the Estates and Facilities Team at MFT for a new Monitoring Officer. We are seeking to recruit an enthusiastic individual to work in a high performing team collating, monitoring, analysing and improving Facilities service standards across WTWA. The successful candidate will monitor the full range of Facilities Services; catering, domestic, linen, portering, and maintenance. This will be a challenging, dynamic and rewarding role.

A key member of the Trust monitoring team who will be integral in ensuring the standards of the Facilities services are met.

To assist and support the Trust Estates and Facilities Team in delivering effective monitoring of contractual specifications alongside National standards which may from time to time include supporting other MFT sites.

To monitor, document and accurately report on performance levels of each of the following areas: Portering, Domestic Services, Linen, Catering, Maintenance, Waste management, Helpdesk standards, ensuring any potential failures of performance are escalated and

recorded accordingly.

To liaise with stakeholders across the Trust, including Patient representatives, Nursing staff, Matrons, Managers to ensure full consultation and views are sought regarding the Facilities

services.

To take appropriate action when contractual performance does not meet with the required output specification.

Support with the annual ‘Patient Lead Assessments of the Care Environment’ inspections across WTWA, ensuring the standards laid out in the PLACE documents are completed.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

For further details / informal visits contact: Name: Samantha Cronin Job title: Facilities Improvement Service Manager Email address:


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