Qualified Health Care Assistant in London inLondon PUBLISHED THU 6 NOV 2025 Jump to job information section
Competitive rates
BANK
Waltham Forest Federated GP Network rNKwELpY
Job description
Job summary
The purpose of this role is to work as a qualified Health Care Assistant, providing qualityclinical and administrative support in an efficient manner to patientsYou will be expected to travel within Tower Hamlets, Newham andWaltham Forest and Havering and so preferable that you are able to drive or ride a motobike
Main duties of the job
Qualified Health Care Assistant to travel across different boroughsTo provide a professional service to our multilingual diverse practice population using available resources to aid effective communicationWork closely with GP/PCN Care Coordinators / GP Assistants to identify patients who have been lost to follow up, and are not being served by the current diabetes service or SMI register. This includes patients who are of working age, LD, vulnerable, housebound, complex care requiring MDT approach, language barriers, concurrent mental health problems etcWrite back/discharge to GP, unless updating EMIS directlyLiaise with participating practices to book patients for reviewsPoint of Care TestingReview patient goalsComplete appropriate onward referrals e.g., to foot health, structured education, weight management programmes etc.Provide lifestyle advice including smoking cessation, weight management, diet and exerciseSupport patients in ongoing referrals/signposting to other services e.g., dietitian service, gym, walking groups etcConsider the mental health and wellbeing of patients and refer on to social prescribers/ wellbeing coaches/ Talking Therapies as appropriateWork with social prescribers, care navigators, Diabetes UK and other health and social care professionalsChaperoning dutiesUndertake other clinical activities
About us
WF GP FedNet is a not-for-profit Federation of the 36 GP Practices in Waltham Forest. We are a private limited company who provides NHS Services based in Primary Care, pooling the skills and resources of local GPs to provide large scale services as part of the local NHS Strategy to bring more services into the Community to help people stay well and at home
Details
Date posted
06 November 2025
Pay scheme
Other
Salary
£16.95 an hour Includes HCAS
Contract
BankDuration1 days
Working pattern
Flexible working
Reference number
BJob location
s500 Larkshall RoadHighams ParkLondonE4 9HH
Job description
Job responsibilities
Please see attached
Job description
OperationalWork closely with GP/PCN Care Coordinators / GP Assistants to identify patients who have been lost to follow up, and are not being served by the current diabetes service. This includes patients who are of working age, LD, vulnerable, housebound, complex care requiring MDT approach, language barriers, concurrent mental health problems etc.Perform phlebotomyPoint of Care Testing for Anticoagulation clinicsWrite back/discharge to GP, unless updating EMIS directlyLiaise with participating practices to book patients for reviewsReview patient goalsComplete appropriate onward referrals e.g., to foot health, structured education, weight management programmes etc.Support patients in ongoing referrals/signposting to other services e.g., dietitian service, gym, walking groups etcConsider the mental health and wellbeing of patients and refer on to social prescribers/ wellbeing coaches/ Talking Therapies as appropriateSupporting recent discharges from hospital/liaison with DSNWork with social prescribers, care navigators, Diabetes UK and other health and social care professionalsShared decision making with patients, involving personalised care roles such as health and wellbeing coaches or social prescribers as appropriateChaperoning dutiesUndertake other clinical activities identified in accordance with written guidelinesDecontamination and sterilisation proceduresAdministrative/Clerical DutiesMaintain infection control standardsUpdating medical recordsUpdating practice team of any concerns raised by patients that cannot be resolved during the HCA consultationCommunication and Record KeepingMaintain accurate written and computerised records in line with Practice/PCN/NHS NEL information sharing policies, procedures and guidelinesCollect and prepare statistical information as required using existing recording systems in practices/PCNsAttend and participate as appropriate in meetings and communicate effectively outside of meetingsPersonal/Professional DevelopmentThe post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workAttend in-service training and other training as requiredIdentify own training needs to enhance quality careAssist with the training and development of other personnel as required and as requested by the line manager.This list is not exhaustive and so you should look at the attached
Job description
.
Job description
Job responsibilities
Please see attached
Job description
.
Person Specification
Qualifications
EssentialQualified Health Care AssistantHold either an NVQ Level 3 or higher Qualification in health and Social Care2 or more years
Experience
in a GP or Hospital settingHold a Care Certificate qualification with all 15 standards signed off.Be able to travel within boroughs and do home visitsDesirableINR or Point of Care Testing
Experience
Experience
EssentialMaintain confidentiality at all timesAct as a chaperone (after appropriate training) as and when necessary, in line with the practice chaperone policy documenting every occasion in the patients records using the practice chaperone template.Maintain health and safety at all timesAdditional InformationEssentialThis is a roving role where you will be expected to travel to different location within Waltham Forest - Tower Hamlets - Havering and Newham.
Person Specification
Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
The purpose of this role is to work as a qualified Health Care Assistant, providing qualityclinical and administrative support in an efficient manner to patientsYou will be expected to travel within Tower Hamlets, Newham andWaltham Forest and Havering and so preferable that you are able to drive or ride a motobike
Main duties of the job
Qualified Health Care Assistant to travel across different boroughsTo provide a professional service to our multilingual diverse practice population using available resources to aid effective communicationWork closely with GP/PCN Care Coordinators / GP Assistants to identify patients who have been lost to follow up, and are not being served by the current diabetes service or SMI register. This includes patients who are of working age, LD, vulnerable, housebound, complex care requiring MDT approach, language barriers, concurrent mental health problems etcWrite back/discharge to GP, unless updating EMIS directlyLiaise with participating practices to book patients for reviewsPoint of Care TestingReview patient goalsComplete appropriate onward referrals e.g., to foot health, structured education, weight management programmes etc.Provide lifestyle advice including smoking cessation, weight management, diet and exerciseSupport patients in ongoing referrals/signposting to other services e.g., dietitian service, gym, walking groups etcConsider the mental health and wellbeing of patients and refer on to social prescribers/ wellbeing coaches/ Talking Therapies as appropriateWork with social prescribers, care navigators, Diabetes UK and other health and social care professionalsChaperoning dutiesUndertake other clinical activities
About us
WF GP FedNet is a not-for-profit Federation of the 36 GP Practices in Waltham Forest. We are a private limited company who provides NHS Services based in Primary Care, pooling the skills and resources of local GPs to provide large scale services as part of the local NHS Strategy to bring more services into the Community to help people stay well and at home
Details
Date posted
06 November 2025
Pay scheme
Other
Salary
£16.95 an hour Includes HCAS
Contract
BankDuration1 days
Working pattern
Flexible working
Reference number
BJob location
s500 Larkshall RoadHighams ParkLondonE4 9HH
Job description
Job responsibilities
Please see attached
Job description
OperationalWork closely with GP/PCN Care Coordinators / GP Assistants to identify patients who have been lost to follow up, and are not being served by the current diabetes service. This includes patients who are of working age, LD, vulnerable, housebound, complex care requiring MDT approach, language barriers, concurrent mental health problems etc.Perform phlebotomyPoint of Care Testing for Anticoagulation clinicsWrite back/discharge to GP, unless updating EMIS directlyLiaise with participating practices to book patients for reviewsReview patient goalsComplete appropriate onward referrals e.g., to foot health, structured education, weight management programmes etc.Support patients in ongoing referrals/signposting to other services e.g., dietitian service, gym, walking groups etcConsider the mental health and wellbeing of patients and refer on to social prescribers/ wellbeing coaches/ Talking Therapies as appropriateSupporting recent discharges from hospital/liaison with DSNWork with social prescribers, care navigators, Diabetes UK and other health and social care professionalsShared decision making with patients, involving personalised care roles such as health and wellbeing coaches or social prescribers as appropriateChaperoning dutiesUndertake other clinical activities identified in accordance with written guidelinesDecontamination and sterilisation proceduresAdministrative/Clerical DutiesMaintain infection control standardsUpdating medical recordsUpdating practice team of any concerns raised by patients that cannot be resolved during the HCA consultationCommunication and Record KeepingMaintain accurate written and computerised records in line with Practice/PCN/NHS NEL information sharing policies, procedures and guidelinesCollect and prepare statistical information as required using existing recording systems in practices/PCNsAttend and participate as appropriate in meetings and communicate effectively outside of meetingsPersonal/Professional DevelopmentThe post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workAttend in-service training and other training as requiredIdentify own training needs to enhance quality careAssist with the training and development of other personnel as required and as requested by the line manager.This list is not exhaustive and so you should look at the attached
Job description
.
Job description
Job responsibilities
Please see attached
Job description
.
Person Specification
Qualifications
EssentialQualified Health Care AssistantHold either an NVQ Level 3 or higher Qualification in health and Social Care2 or more years
Experience
in a GP or Hospital settingHold a Care Certificate qualification with all 15 standards signed off.Be able to travel within boroughs and do home visitsDesirableINR or Point of Care Testing
Experience
Experience
EssentialMaintain confidentiality at all timesAct as a chaperone (after appropriate training) as and when necessary, in line with the practice chaperone policy documenting every occasion in the patients records using the practice chaperone template.Maintain health and safety at all timesAdditional InformationEssentialThis is a roving role where you will be expected to travel to different location within Waltham Forest - Tower Hamlets - Havering and Newham.
Person Specification
Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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