Senior Clinical Support Worker (XR03) in Leeds inLeeds PUBLISHED MON 10 NOV 2025 Jump to job information section

Job summary
Areyou looking for a change, if so, have you considered working in outpatients. Weare looking to recruit an

Experience
d Clinical Support Worker who is highlymotivated and enthusiastic to join our Hand and Plastics Outpatient departmentat LGI.The successful candidate will be flexible,able to work effectively as part of a team and manage the pressure of workingin very busy environments. You must be passionate about providing an excellent

Experience
for patients and supporting new staff and students on placement.Thepost holder will work closely with nursing, medical and admin staff, to providea smooth caring and efficient service for patients.Youwill need to have healthcare

Experience
, excellent communication skills, apositive personality and a mature and professional approach to your work. Previous Computer skills, phlebotomy, ECG andsome wound care

Experience
would be helpful but full training will beprovided. The successful applicant willbe able to deal with the public in a sensitive and polite manner, particularlysupporting those who are vulnerable or have additional needs while in ourdepartments and be flexible in their approach to duties of work.Theopening hours for Hands and Plastics Outpatients is 08.00-18.00 with someopportunity for weekend working if required.Fulland part time hours will be considered but It may not be always possible towork long days due to service delivery need.

Main duties of the job
The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of the multidisciplinary team. The jobholder will undertake a range of delegated clinical patient care duties under the support and supervision of a registered practitioner.The jobholder will assist in the overall implementation and evaluation of care as part of the multi professional team. The jobholder is expected to plan, implement, deliver and maintain high standards of patient care. The jobholder will be skilled in taking appropriate action(s) and acting on own initiative to achieve the planned outcome.The jobholder will contribute to the maintenance of an environment for effective care.The jobholder will be expected to lead a team of clinical support workers and apprentice clinical support workers.The jobholder will be expected to practice in accordance within Trust policies, guidelines, standards and statutory requirements and operate within defined competency boundaries.The jobholder will work within a ward, clinical department or community setting as part of a multidisciplinary team.The jobholder must comply with the wearing of PPE as appropriate to the clinical situation - this may involve wearing face masks for a considerable length of time.

About us
Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:Patient-centredCollaborativeFairAccountableEmpoweredAll our actions and endeavours will be guided and evaluated through these valuesAdditionally, the following are core values which relate specifically to this post:Respect the contribution of all members within the team and the importance of working together to provide quality and safe patient care.Commitment to contributing to a quality service in an efficient and effective manner.Commitment to ensuring each person is entitled to respect, dignity, equal and human rights.Recognises the importance of confidentiality.Commitment to support, uphold and demonstrate the core values and behaviours of LTHT.Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do

Experience
a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted
10 November 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£24,937 to £26,598 a year

Contract
Permanent

Working pattern
Full-time

Reference number
C9298-NUR-730

Job location
sLeeds General InfirmaryGreat George StreetLeedsLS1 3EX

Job description

Job responsibilities
Communication and Working RelationshipEstablish and maintain effective communication with patients, families, carers and patient groupsDevelop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward/departmentAssist in the welcome and reception of patients into the clinical areaDemonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issuesCommunicate effectively with all health, social care providers, voluntary sectors and emergency servicesMaintain clear, concise and legible documentation adhering to standards in accordance with Trust policies and guidanceEnsure compliance with Trust policies and procedures regarding confidentiality of data and data securityCommunicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems).Participate in and contribute to local audits (e.g. hand hygiene audit)Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time framesEffective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.Ability to answer phone, effectively managing the enquiryClinical ResponsibilitiesProvide and deliver a high standard of compassionate nursing care recognising and meeting the specific needs of the patientsFollowing training and assessment, competently undertake clinical activities relevant to the post and clinical area as agreedAcknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitionerAssist in planning, implementation and evaluation of individual programmes of care for patientsDocument interventions performed and care delivered, ensuring that record is countersigned by a registered practitioner where appropriate.Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner.Assist the patient with all aspects of their personal hygiene.Assist in the safe moving and handling of all patients utilising appropriate equipment.Assist the patient with their elimination needs; including bowel and urinary catheter care.Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockingsAssist in ensuring patients nutritional needs are met.Carry out clinical observations on patients, recognising, recording and reporting abnormalities and changes in patients condition to the registered practitionerUtilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration/sudden change in condition, reporting immediately to the registered practitioner.Prepare and undertake interventions consistent with evidence based practice, through applying knowledge and skills to determine nature of the clinical care intervention required to meet patients requirements for care.Assist in the provision of patient centred enhanced care, utilising a range of therapeutic interventions based on the enhanced care risk assessment. Reporting any deterioration, or changes in condition to the registered practitioner.Evaluate and review the effect of any interventions and the patients agreed plan of care and report outcomes of interventions to the registered practitioner.Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriateAssist in safe and appropriate use and maintenance of equipmentAssist in the correct handling and dispatch of specimensSafe disposal of soiled linen and clinical waste from the ward or departmentParticipate in the process of involving relatives and or carers in the provision of patient careContribute to the psychological and or spiritual needs of patients using diversionary and comfort measures as appropriateActs as a chaperone as per chaperone policy.Assist in the performing of last offices for deceased patients.Undertake the escort of patients to other departments and ward as instructed by a registered practitionerOrganise and prioritise time effectivelyUndertake duties on different wards, departments or clinical areas as and when required by service demands or patient need.Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.

Job description

Person Specification

Experience
EssentialSignificant

Experience
of working within a healthcare setting delivering personal and clinical care.Utilisation of planning and organisational skillsInsight into roles responsibilities of post.Basic IT skills.DesirableSignificant

Experience
of working within the speciality or department.

Qualifications
EssentialNVQ 3 in Health and Social Care, Diploma in Health Level 3, Diploma in Health and Social Care Level 3 or equivalent

Experience
.The Care Certificate or in the absence of this the jobholder must successfully attain the Care Certificate within the first 3 months of employment.Commitment to undergo training and education as required.DesirableBasic skills Maths and English Level 2 (equivalent of GCSE 4-9 (A*-C).Skills & BehavioursEssentialCaring and motivated.Compassionate ,Courageous ,Reliable and trustworthy.Interpersonal skills, confident and enthusiastic.Willingness to learn and develop their roleGood interpersonal skills.Team working.Ability to organise and prioritise workload.Competent in written, electronic and verbal communication skillsAble to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust PolicyAbility to travel in between Trust premises and patient homes for posts that involve community visits.

Person Specification

Experience
EssentialSignificant

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details