Business Support Administrator - Primary Care Support inGlasgow inGlasgow PUBLISHED 29 APR 2024

NHS Greater Glasgow and Clyde encourages applications from all sections of the community.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern is Monday Friday

An exciting opportunity has arisen within the Primary Care support services to be part of the

transformational change Programme within Primary Care. As such the post will evolve to meet the

changing needs through this change Programme and therefore you will require to be flexible and

responsive while working across health and social care services within NHSGGC. The post holder will support delivery of the GP Contract across NHSGGC, under the supervision of the Primary Care Support & Development Manager. You will be responsible for the day to day administration tasks, playing a key role in supporting the business of GMS Contract Team based within Primary Care Support.


You Will Require


  • An in-depth knowledge of administration systems, processes and procedures to perform the role.
  • Experience in all aspects of administration, including data handling, and an ability to prioritise and

manage workload effectively.

  • Work experience in a healthcare environment either primary or secondary care.
  • Knowledge of the GP Contract, General Practice and their systems.
  • The ability to work under pressure and be responsive to ad-hoc requests.
  • Good communication, negotiation and support skills.
  • Excellent knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Teams.

Please note interviews are expected to be held week commencing 04/03/24.

Informal Contact: Tracy Ward, Primary Care Support and Development Manager, Tel No: or Colette McKenzie, Assistant Primary Care Contract Manager, Tel No:

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

For application portal/log-in issues, please contact in the first instance.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern is Monday Friday

An exciting opportunity has arisen within the Primary Care support services to be part of the

transformational change Programme within Primary Care. As such the post will evolve to meet the

changing needs through this change Programme and therefore you will require to be flexible and

responsive while working across health and social care services within NHSGGC. The post holder will support delivery of the GP Contract across NHSGGC, under the supervision of the Primary Care Support & Development Manager. You will be responsible for the day to day administration tasks, playing a key role in supporting the business of GMS Contract Team based within Primary Care Support.

You Will Require

  • An in-depth knowledge of administration systems, processes and procedures to perform the role.
  • Experience in all aspects of administration, including data handling, and an ability to prioritise and

manage workload effectively.

  • Work experience in a healthcare environment either primary or secondary care.
  • Knowledge of the GP Contract, General Practice and their systems.
  • The ability to work under pressure and be responsive to ad-hoc requests.
  • Good communication, negotiation and support skills.
  • Excellent knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Teams.

Please note interviews are expected to be held week commencing 04/03/24.

Informal Contact: Tracy Ward, Primary Care Support and Development Manager, Tel No: or Colette McKenzie, Assistant Primary Care Contract Manager, Tel No:

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

For application portal/log-in issues, please contact in the first instance.


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