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To be successful in this role, you will need to demonstrate you have significant experience in providing excellent customer service to patients within a professional, can-do attitude. You will have excellent communication and organisational skills with the ability to and liaise effectively within clinical and non-clinical teams across the trust to ensure that the patients journey is seamless.
This is an exciting opportunity to have direct impact on patient care for Private Patients. For the right person this is a role that is both demanding and challenging, but also highly rewarding, with the chance to develop your skills and career in a developing area of a high profile and successful NHS trust. This role is on a shift pattern shared among three team members which offers different starting and finishing times on a rota.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.
For further details / informal visits contact: Name: Nahid Islam Job title: Outpatient Team Leader Email address:
For further information/ informal visits please contact Nahid Islam at
Reporting to the Outpatient Team Leader for the Private Consulting Rooms, the Private Patient Outpatient Administrator will be responsible for delivering the highest level of administrative service to both patients and clinical teams. The post holder will act as the first point of contact for patients during their outpatient appointments and will therefore ensure the highest standards of hospitality to all patients and visitors to the department. They will act as a positive ambassador for the service, promoting and marketing the private service to patients and other end users.
To be successful in this role, you will need to demonstrate you have significant experience in providing excellent customer service to patients within a professional, can-do attitude. You will have excellent communication and organisational skills with the ability to and liaise effectively within clinical and non-clinical teams across the trust to ensure that the patients journey is seamless.
This is an exciting opportunity to have direct impact on patient care for Private Patients. For the right person this is a role that is both demanding and challenging, but also highly rewarding, with the chance to develop your skills and career in a developing area of a high profile and successful NHS trust. This role is on a shift pattern shared among three team members which offers different starting and finishing times on a rota.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.
For further details / informal visits contact: Name: Nahid Islam Job title: Outpatient Team Leader Email address:
For further information/ informal visits please contact Nahid Islam at
To be successful in this role, you will need to demonstrate you have significant experience in providing excellent customer service to patients within a professional, can-do attitude. You will have excellent communication and organisational skills with the ability to and liaise effectively within clinical and non-clinical teams across the trust to ensure that the patients journey is seamless.
This is an exciting opportunity to have direct impact on patient care for Private Patients. For the right person this is a role that is both demanding and challenging, but also highly rewarding, with the chance to develop your skills and career in a developing area of a high profile and successful NHS trust. This role is on a shift pattern shared among three team members which offers different starting and finishing times on a rota.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.
For further details / informal visits contact: Name: Nahid Islam Job title: Outpatient Team Leader Email address:
For further information/ informal visits please contact Nahid Islam at
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