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Team SecretaryinTauntoninTauntonPUBLISHED TUE 12 DEC 2023

Band 3: £22,816 to £24,336 a year  PERMANENT 
MENTAL HEALTHNHS

Somerset NHS Foundation TrustFollow Somerset NHS Foundation Trust

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

To collate and distribute incoming and outgoing communication into the team via post and email on a daily basis.

To organise and maintain a room booking system for meetings and appointments for various professional team members.

To assist in ensuring relevant files, papers, refreshments, etc are available for meetings.

To take initiative where necessary, prioritising the workload to ensure deadlines are met.

If required, to take responsibility for maintaining a small record storage area in their work place.

To assist with entering data, using the Trust's computer network, regarding appointments, day treatment sessions, admissions, discharges, etc.

To provide the first line contact for calls coming in to the team, taking appropriate information prior to the involvement of a clinical staff member

Do you have a background in administration with the ability to communicate with patients, carers and relatives whilst remaining sensitive and empathic?

Are you looking for a new, rewarding role?

Our Children's and Adolescent Mental Health Team in Taunton are looking for a Team Secretary to work within our small team of administrators helping to ensure the smooth running of a CAMHS service which covers the West of the county of Somerset.

The role is office based and we are looking for someone to work 30 hours per week.

The CAMHS West team sees children and young people where there are concerns about their emotional, psychological wellbeing or mental health. The team consists of a range of professional disciplines.

Your role will be to provide valuable secretarial and reception support to the team, enabling the service to run smoothly and continue to support young people and their families effectively. This will include arranging appointments, filing, minute taking, supporting the receptionist and other typical administrative/medical secretary tasks such as making contact with GP surgeries or other medical professionals, prescription related administrative tasks.

If you are looking to be part of a busy and dynamic team, working closely with colleagues, to support a positive and successful delivery of service to young people, please do apply.

Key tasks:

Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.

Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.

Liaise with appropriate personnel in the team to gather and co-ordinate patient information.

Arrange appropriate outpatient appointments.

Participate in team and Trust meetings as requested.


More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
 


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