Ward Administrator - Reception inLondon inLondon PUBLISHED 6 JUL 2024

Haematology Cancer Services is seeking an enthusiastic and bright individual who enjoys working in a busy, friendly, multi-disciplinary team environment. In this role, you will support in delivering quality service as an Administrator on the Haematology wards across Grafton Way Building and UCLH and main reception in Grafton Way Building.

The role is patient facing and patient experience is at the forefront of our operations. Therefore, excellent customer service skills and a calm can-do attitude are crucial.

• Please note, this vacancy may close before the listed closing date. We advise you not to delay submitting your completed application.
  
  

This is an exciting opportunity to join UCLH. The successful applicant will be self-motivated and able to work autonomously, performing administrative duties including, but not limited to: admitting patients into our patient information system, EPIC; uploading medical documents and clinical correspondence; collecting inpatient notes; supporting with patient discharges and providing administrative support to all clinical staff.

You will be attentive to the ward's surroundings and responsible for raising minor repair notifications as needed. Additionally, you will provide cross-cover for other ward administrators during times of leave or heavy workload to ensure the service consistently meets the needs of departmental staff.

Strong IT skills are essential for this role. You will be responsible for technical trouble shooting our Teams and video communication systems in the department’s meeting and seminar rooms.

This is a permanent full-time role with a 37.5-hour workweek. The shift patterns for the main reception include an early shift from 7:00 am to 3:30 pm, a late shift from 11:30 am to 7:30 pm, and a regular shift from 9:00 am to 5:00 pm. Weekend shifts, either Saturday or Sunday, are from 9:00 am to 5:00 pm.

We are looking for a candidate eager to enhance their skills and knowledge. The work is varied and interesting, providing a solid foundation for career progression.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.  

We provide first-class acute and specialist services across eight sites:  

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street
  
  

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.

For further details / informal visits contact: Name: Alan Booth Job title: Team Leader Email address:

If you are interested in the role and would like to know more please contact