Knowsley Admin Assistant in Liverpool inLiverpool PUBLISHED TUE 4 NOV 2025 Jump to job information section

Support Knowsley Community Services as an administrative assistant for Liverpool Heart and Chest Hospital, working from the administration hub and within local Primary Care Resource Centres. You will be the friendly first point of contact for patients—handling calls, processing inbound referrals, booking and scheduling appointments to meet local KPIs and RTT targets, and keeping patient records up to date on PAS and EMIS Web. Day-to-day tasks include transcription and typing of clinic letters and discharge summaries, preparing clinic documentation, cashing up clinic activity, chasing results and correspondence, and liaising with community venue staff. The role demands discretion, accuracy and a flexible approach to cover hub- and clinic-based activity across a 8am–8pm service, seven days a week, 365 days a year.

This permanent, full-time Band 3 post (salary £24,937–£26,598) is ideal for caring, organised people—particularly women and carers looking for a meaningful, patient-focused role with clear development pathways. You’ll work within a supportive multidisciplinary team at the UK’s largest single-site specialist heart and chest hospital, gaining valuable NHS experience and delivering continuity of care in the community. Essential requirements include basic qualifications (five GCSEs including English and Maths), previous admin experience, strong IT and communication skills and a full UK driving licence with access to a vehicle; a DBS check will be required. If this sounds like you, click the Apply Now button alongside this advert to start your application—this vacancy is listed on jobsincare.com.