Medical Receptionist/ Administrator in Basildon inBasildon PUBLISHED SUN 6 APR 2025 Jump to job information section

The Knares Medical Practice in Basildon, has an exciting opportunity for a medical receptionist/administrator to join their team on a part-time basis, for 20 -25 hours per week. This role is to ensure a friendly, helpful and efficient service to the doctors and patients at our busy practice.

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills.

• Answering the telephone and dealing with enquiries in a helpful, tactful manner.
• Making appointments for patients, surgeries and clinics on the appropriate computerised diary system.
• Induction of staff when they arrive before starting their clinics, familiarising them to the surgery, showing them the fire exit, panic button etc.
• Ensuring that they sign the confidentiality agreement etc.
• Extracting records for surgeries and clinics when required.
• Making sure that referrals are completed.
• Opening and closing of the clinic premises as appropriate.
• Tidying waiting area before and at the end of the clinic.
• Checking stock in clinical rooms to ensure that everything required is made available.
• Admin activities as advised by practice manager.
• Other reasonable tasks necessary to fulfil your role and assist with the smooth running of the primary care network.

About us

If you would like to find out more information about this role, please do not hesitate to get in contact with us.