Medical Secretary in Wirral inWirral PUBLISHED SUN 30 MAR 2025 Jump to job information section
Band 4
Leeds Teaching Hospitals NHS Trust rADlrhed
Job description
Job Summary
An exciting opportunity has arisen for a Medical Secretary within the Medical Division working within Department of Diabetes and Endocrinology on the Arrowe Park site
The successful candidate will have the AMSPAR qualification or equivalent experience; they should be organised, approachable and happy to help.
Main duties of the job
This interesting and varied role requires the ability to work well on your own initiative whilst being committed to teamwork as you will need to work with others to meet the patients' needs.
This position also requires good communication skills, the ability to meet the demands of working in a busy environment and is able to represent the department with due professionalism.
You will responsible for implementing and managing systems for the office/team workload, ensuring work is completed within strict timescales.
You will need to exercise your judgement and initiative based on experience and knowledge of arising problems and taking appropriate action to resolve situations, including follow up with investigation results, ensuring that all results are presented to medical staff and subsequently auctioned/filed into patients medical records.
You will have the ability to work under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner.
The minimum requirements for this post are:-
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Date posted
26 March 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
4
Job locations
Arrowe Park Hospital
Arrowe Park Road, Upton
Wirral
CH49 5PE
Job Description
Job responsibilities
Please see Job overview & attached Job description for further information about the Medical Secretary position available with WUTH.
Responsibilities
Job description Job responsibilities
Please see Job overview & attached Job description for further information about the Medical Secretary position available with WUTH.
Person Specification
Qualifications
Qualifications, Specific Experience & Training Essential
An exciting opportunity has arisen for a Medical Secretary within the Medical Division working within Department of Diabetes and Endocrinology on the Arrowe Park site
The successful candidate will have the AMSPAR qualification or equivalent experience; they should be organised, approachable and happy to help.
Main duties of the job
This interesting and varied role requires the ability to work well on your own initiative whilst being committed to teamwork as you will need to work with others to meet the patients' needs.
This position also requires good communication skills, the ability to meet the demands of working in a busy environment and is able to represent the department with due professionalism.
You will responsible for implementing and managing systems for the office/team workload, ensuring work is completed within strict timescales.
You will need to exercise your judgement and initiative based on experience and knowledge of arising problems and taking appropriate action to resolve situations, including follow up with investigation results, ensuring that all results are presented to medical staff and subsequently auctioned/filed into patients medical records.
You will have the ability to work under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner.
The minimum requirements for this post are:-
- Minimum of 2 years secretarial experience
- Audio-Typing experience
- AMSPAR Medical Secretarial Diploma or equivalent experience
- RSA 111 Word Processing (or equivalent)
- Good IT Skills/ ECDL would be desirable
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Date posted
26 March 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
4
Job locations
Arrowe Park Hospital
Arrowe Park Road, Upton
Wirral
CH49 5PE
Job Description
Job responsibilities
Please see Job overview & attached Job description for further information about the Medical Secretary position available with WUTH.
Responsibilities
Job description Job responsibilities
Please see Job overview & attached Job description for further information about the Medical Secretary position available with WUTH.
Person Specification
Qualifications
Qualifications, Specific Experience & Training Essential
- AMSPAR Medical Secretarial Diploma or equivalent experience
- RSA III word processing or equivalent
- Experience of Audio-typing
- Experience of using own initiative and prioritising workload, using organisational skills
- Previous administrative experience working with in the NHS or medical environment
- Experience of supervising more junior staff
- Excellent IT skills including use of Microsoft Office
- Excellent time management/ organisational skills
- Awareness of Trust guidelines regarding complaints, confidentiality etc.
- Awareness of relevant NHS/departmental targets for example 18 week RTT and cancer
- Experience of using CERNER or relevant patient database
- Ability to deal with sensitive issues with tact and diplomacy
- Polite, conscientious, courteous and of smart appearance
- Able to recognise and escalate issues out of scope of role
- Ability to exercise independent judgement when problems arise
- Ability to remain calm when working under pressure
- Ability to communicate in a professional manner with patients, relatives, Trust staff and other departments
- Ability to work independently or as part of a team - self-motivated
- AMSPAR Medical Secretarial Diploma or equivalent experience
- RSA III word processing or equivalent
- Experience of Audio-typing
- Experience of using own initiative and prioritising workload, using organisational skills
- Previous administrative experience working with in the NHS or medical environment
- Experience of supervising more junior staff
- Excellent IT skills including use of Microsoft Office
- Excellent time management/ organisational skills
- Awareness of Trust guidelines regarding complaints, confidentiality etc.
- Awareness of relevant NHS/departmental targets for example 18 week RTT and cancer
- Experience of using CERNER or relevant patient database
- Ability to deal with sensitive issues with tact and diplomacy
- Polite, conscientious, courteous and of smart appearance
- Able to recognise and escalate issues out of scope of role
- Ability to exercise independent judgement when problems arise
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
inWirral
53.3727181 -3.073754 Wirral, England, United Kingdom 
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