Mental Health Support Worker in Dorchester inDorchester PUBLISHED WED 12 NOV 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year p.a.
PERMANENT
NO SPONSORSHIP
EMERGENCY DEPARTMENT EMPATHY ENHANCED DBS MENTAL HEALTH NHS ROLE MODEL
Job description
Comprehensive induction and continuous training — no prior experience required.
Trust pays for your Enhanced DBS check before you start.
Work for a CQC‑rated 'outstanding' Trust with high patient and staff satisfaction.
Hands-on liaison role in the ED and wards — make a visible difference in crisis care.
Permanent Band 3 salary (£24,937–£26,598) with full‑time hours.
Part of a large, inclusive 7,000‑strong workforce with career progression opportunities.
As a Mental Health Support Worker you will join the Psychiatry Liaison team at Dorset County Hospital in Dorchester (DT1), supporting adults who present in crisis in the emergency department and on wards. The role centres on compassionate, practical care and close collaboration with consultants, nurses and external agencies to assess and stabilise patients in an acute hospital setting. This is a full‑time, permanent Band 3 post (£24,937–£26,598) requiring an Enhanced DBS (the Trust will meet the cost). Applicants who require UK healthcare sponsorship are not eligible. Prior experience in mental health is helpful but not essential — a comprehensive induction, regular supervision, reflective practice and ongoing training are provided.
This vacancy will suit carers and women seeking meaningful, team‑based work that makes a tangible difference. Dorset HealthCare is an inclusive, CQC‑rated outstanding Trust: 95% of patients report a good or very good experience and 89% of staff feel they can really make a difference. You’ll benefit from structured learning, clear routes for career development across community and mental health services, and the support of a 7,000‑strong workforce. Find this role on jobsincare.com and click the "Apply Now" button to submit your application.
This vacancy will suit carers and women seeking meaningful, team‑based work that makes a tangible difference. Dorset HealthCare is an inclusive, CQC‑rated outstanding Trust: 95% of patients report a good or very good experience and 89% of staff feel they can really make a difference. You’ll benefit from structured learning, clear routes for career development across community and mental health services, and the support of a 7,000‑strong workforce. Find this role on jobsincare.com and click the "Apply Now" button to submit your application.
Comprehensive induction and continuous training — no prior experience required.
Trust pays for your Enhanced DBS check before you start.
Work for a CQC‑rated 'outstanding' Trust with high patient and staff satisfaction.
Hands-on liaison role in the ED and wards — make a visible difference in crisis care.
Permanent Band 3 salary (£24,937–£26,598) with full‑time hours.
Part of a large, inclusive 7,000‑strong workforce with career progression opportunities.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Comprehensive induction and continuous training — no prior experience required.; Trust pays for your Enhanced DBS check before you start.; Work for a CQC‑rated 'outstanding' Trust with high patient and staff satisfaction.; Hands-on liaison role in the ED and wards — make a visible difference in crisis care.; Permanent Band 3 salary (£24,937–£26,598) with full‑time hours.; Part of a large, inclusive 7,000‑strong workforce with career progression opportunities.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Mental Health Support Worker:
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To work as a Mental Health Support Worker in the UK, you’ll need a combination of personal qualities, skills, and sometimes formal qualifications. Here’s a comprehensive list of the key skills and attributes required:
Essential Skills and Qualities
1. Empathy and Compassion: The ability to understand and be sensitive to the feelings and experiences of others is crucial.
2. Communication Skills: Strong verbal and written communication skills are important for interacting with clients, families, and healthcare professionals.
3. Active Listening: Being able to listen attentively and understand what clients are expressing is vital in providing support.
4. Interpersonal Skills: Building trusting relationships with clients and their families is essential for effective support.
5. Patience: Working in mental health can be challenging. Patience is needed to help clients at their own pace.
6. Resilience: The ability to cope with challenging situations and emotional strain is important in this role.
7. Problem-Solving Skills: The capacity to think critically and address issues as they arise is essential for supporting clients effectively.
8. Non-Judgmental Attitude: Maintaining an open and accepting mindset towards individuals regardless of their backgrounds or experiences is crucial.
9. Teamwork: Working collaboratively with other healthcare professionals is often necessary to provide comprehensive care.
10. Cultural Competence: Understanding and respecting cultural differences can help provide more effective and personalized care.
Additional Skills
1. Basic IT Skills: Familiarity with computers and electronic health records may be required for documentation and reporting.
2. Crisis Management: Skills in managing emergencies or crises are important in situations where clients may be at risk.
3. Knowledge of Mental Health Disorders: Understanding various mental health conditions and treatments can improve the support provided to clients.
4. Organizational Skills: The ability to manage time and keep records of interventions, appointments, and client progress is crucial.
Qualifications
While formal qualifications are not always required to become a Mental Health Support Worker, having a relevant qualification can be beneficial, such as:
- NVQ Level 2 or 3 in Health and Social Care
- Diploma in Mental Health Support Work
- Experience in a related field, such as social care, nursing, or psychology, may also be valuable.
Training and Certification
Many employers provide training programs for new staff, covering essential areas such as:
- Mental health awareness
- Safeguarding
- First aid and basic life support
- Health and safety procedures
Experience
Having previous experience in a care setting, even in a voluntary capacity, can be advantageous and is often looked upon favorably by employers.
inDorchester
50.71532095062615 -2.4381344717358946 Dorchester 
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