Mental Health Support Worker - Littlemore, Oxford in Oxfordshire inOxfordshire PUBLISHED THU 6 NOV 2025 Jump to job information section
PERMANENT
Response Organisation rdTQuLJ3c
Job description
Make a real difference supporting older adults at Iris Hayter House, a CQC‑registered care home in Littlemore, Oxford. Response Organisation is recruiting a part‑time Mental Health Support Worker (34 hours per week, shifts across mornings, evenings and weekends including bank holidays) with a salary of £23,271–£25,158 depending on experience. You will deliver person‑centred, 24/7 personal care and emotional support to people with enduring and serious mental illness — often alongside physical health needs, neurodiversity, substance use or cognitive impairment — by assisting with medication, daily living and life skills (shopping, budgeting, cooking, using public transport), supporting community access and appointments, key‑working, accurate record keeping and working within a trauma‑informed approach that promotes safety, trust, choice, collaboration, empowerment and cultural consideration. Family and carer engagement is part of the role, as is helping residents access primary and specialist health services.
This role will suit compassionate, reliable people — particularly women carers juggling work with family or other caring responsibilities — who have GCSEs in English and Maths (or equivalent), are IT literate and committed to ongoing development including the Care Certificate. Response lives its values (Caring, Safe, Creative, Aspirational) and offers competitive benefits including 33 days annual leave (inclusive of bank holidays), enhanced family‑friendly leave, professional qualification sponsorship and study leave, an Employee Assistance Plan with counselling, NHS‑approved wellbeing support, free flu jabs, a Cycle to Work scheme, a £500 refer‑a‑friend bonus and training in CBT, Motivational Interviewing and strength‑based trauma‑informed care. An enhanced DBS, two references and the right to work in the UK are required; the vacancy may close early, so please click the Apply Now button to apply. You can also find this vacancy on jobsincare.com.
This role will suit compassionate, reliable people — particularly women carers juggling work with family or other caring responsibilities — who have GCSEs in English and Maths (or equivalent), are IT literate and committed to ongoing development including the Care Certificate. Response lives its values (Caring, Safe, Creative, Aspirational) and offers competitive benefits including 33 days annual leave (inclusive of bank holidays), enhanced family‑friendly leave, professional qualification sponsorship and study leave, an Employee Assistance Plan with counselling, NHS‑approved wellbeing support, free flu jabs, a Cycle to Work scheme, a £500 refer‑a‑friend bonus and training in CBT, Motivational Interviewing and strength‑based trauma‑informed care. An enhanced DBS, two references and the right to work in the UK are required; the vacancy may close early, so please click the Apply Now button to apply. You can also find this vacancy on jobsincare.com.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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Useful skills for a Mental Health Support Worker - Littlemore, Oxford:
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To work as a Mental Health Support Worker in the UK, you’ll need a combination of personal qualities, skills, and sometimes formal qualifications. Here’s a comprehensive list of the key skills and attributes required:
Essential Skills and Qualities
1. Empathy and Compassion: The ability to understand and be sensitive to the feelings and experiences of others is crucial.
2. Communication Skills: Strong verbal and written communication skills are important for interacting with clients, families, and healthcare professionals.
3. Active Listening: Being able to listen attentively and understand what clients are expressing is vital in providing support.
4. Interpersonal Skills: Building trusting relationships with clients and their families is essential for effective support.
5. Patience: Working in mental health can be challenging. Patience is needed to help clients at their own pace.
6. Resilience: The ability to cope with challenging situations and emotional strain is important in this role.
7. Problem-Solving Skills: The capacity to think critically and address issues as they arise is essential for supporting clients effectively.
8. Non-Judgmental Attitude: Maintaining an open and accepting mindset towards individuals regardless of their backgrounds or experiences is crucial.
9. Teamwork: Working collaboratively with other healthcare professionals is often necessary to provide comprehensive care.
10. Cultural Competence: Understanding and respecting cultural differences can help provide more effective and personalized care.
Additional Skills
1. Basic IT Skills: Familiarity with computers and electronic health records may be required for documentation and reporting.
2. Crisis Management: Skills in managing emergencies or crises are important in situations where clients may be at risk.
3. Knowledge of Mental Health Disorders: Understanding various mental health conditions and treatments can improve the support provided to clients.
4. Organizational Skills: The ability to manage time and keep records of interventions, appointments, and client progress is crucial.
Qualifications
While formal qualifications are not always required to become a Mental Health Support Worker, having a relevant qualification can be beneficial, such as:
- NVQ Level 2 or 3 in Health and Social Care
- Diploma in Mental Health Support Work
- Experience in a related field, such as social care, nursing, or psychology, may also be valuable.
Training and Certification
Many employers provide training programs for new staff, covering essential areas such as:
- Mental health awareness
- Safeguarding
- First aid and basic life support
- Health and safety procedures
Experience
Having previous experience in a care setting, even in a voluntary capacity, can be advantageous and is often looked upon favorably by employers.
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