Mental Health Support Worker in Poole inPoole PUBLISHED WED 5 NOV 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year p.a. pro rata for part time
PERMANENT
NO SPONSORSHIP
Job description
Job summary
An exciting opportunity has come up to work within the Female Psychiatric Intensive Care Unit (PICU) based within St Ann's Hospital as a Mental Health Support Worker.Haven Female PICUis a 5 bedded female PICU that provides a high level of effective and compassionate care to women who are experiencing the most acute phase of a serious mental disorder. This includes working with individuals presenting with psychotic disorders, mood disorders, complex trauma and personality disorders. We aim to promote a calm and therapeutic approach and environment where our patients are supported by a friendly, skilled and enthusiastic team that enables them to move forwards with their recovery.We are currently looking for a confident, enthusiastic and caring worker who wishes to work in a fast paced and challenging environment. You will be part of a wonderful multi-disciplinary team that are friendly and passionate about providing the best
Experience
for our service users.With this role, we expect availability to work shifts over the 7 day week, including night shifts.Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Main duties of the job
You will work within the multi-disciplinary team to provide care and treatment to patients detained under the Mental Health Act using a wide range of nursing interventions working within national guidelines.The role includes:Supporting the provision of care to meet patient's needs including physical, psychological and socialEnsuring the environment is safe and therapeutic when nursing patients with high risk behavioursImplementing co-produced and individualised care plans and contribute to evaluation of these interventionsLead on and engage patients in a variety of activities both on the ward and off the wardPromote freedom of choice, autonomy and least restrictive practice, in a safe and therapeutic environmentIf are keen on interacting with people, are passionate, have a listening ear, and are interested in learning new skills then we would like to hear from you.Although
Experience
working within healthcare, specifically mental health, is desirable, we would welcome individuals who do not have this
Experience
. As a team, we can support you to develop yourself and your abilities in support of you becoming a skilled, competent and confident worker within PICU.You will be required to undertake a Prevention and Management of Violence and Aggression course, and it is a condition of your employment that you successfully complete all aspects of this course; if this is not achieved you will not be able to commence working in the post.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2. It's also why 95% of patients across our services say they have a good or very good
Experience
of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.
Details
Date posted
05 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year p.a. pro rata for part time
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
152-M206.25B
Job location
sSt Ann's Hospital69 Haven RoadPooleBH13 7LN
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached
Job description
and
Person Specification
. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your
Experience
and skills apply to this post.We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic
Experience
. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your
Experience
, we may withdraw your application.As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact
Job description
Job description
and
Person Specification
Knowledge, skills and trainingEssentialNVQ level 2 or 3 or equivalent level of
Experience
Literate / NumerateJob Specific
Experience
EssentialAbility to work in a teamGood communication skillsAbility to remain calm in stressful situationsDesirable
Experience
of working within a care settingInformation TechnologyEssentialBasic IT keyboard skills, normally obtained through practice or practical trainingAdditional requirementsEssentialA level of fitness and ability to participate and complete PMVA, Breakaway training and Manual Handling (practice and theory).Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.Ability to meet
Contract
ual requirements and participate in 24 hour care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
An exciting opportunity has come up to work within the Female Psychiatric Intensive Care Unit (PICU) based within St Ann's Hospital as a Mental Health Support Worker.Haven Female PICUis a 5 bedded female PICU that provides a high level of effective and compassionate care to women who are experiencing the most acute phase of a serious mental disorder. This includes working with individuals presenting with psychotic disorders, mood disorders, complex trauma and personality disorders. We aim to promote a calm and therapeutic approach and environment where our patients are supported by a friendly, skilled and enthusiastic team that enables them to move forwards with their recovery.We are currently looking for a confident, enthusiastic and caring worker who wishes to work in a fast paced and challenging environment. You will be part of a wonderful multi-disciplinary team that are friendly and passionate about providing the best
Experience
for our service users.With this role, we expect availability to work shifts over the 7 day week, including night shifts.Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Main duties of the job
You will work within the multi-disciplinary team to provide care and treatment to patients detained under the Mental Health Act using a wide range of nursing interventions working within national guidelines.The role includes:Supporting the provision of care to meet patient's needs including physical, psychological and socialEnsuring the environment is safe and therapeutic when nursing patients with high risk behavioursImplementing co-produced and individualised care plans and contribute to evaluation of these interventionsLead on and engage patients in a variety of activities both on the ward and off the wardPromote freedom of choice, autonomy and least restrictive practice, in a safe and therapeutic environmentIf are keen on interacting with people, are passionate, have a listening ear, and are interested in learning new skills then we would like to hear from you.Although
Experience
working within healthcare, specifically mental health, is desirable, we would welcome individuals who do not have this
Experience
. As a team, we can support you to develop yourself and your abilities in support of you becoming a skilled, competent and confident worker within PICU.You will be required to undertake a Prevention and Management of Violence and Aggression course, and it is a condition of your employment that you successfully complete all aspects of this course; if this is not achieved you will not be able to commence working in the post.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2. It's also why 95% of patients across our services say they have a good or very good
Experience
of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.
Details
Date posted
05 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year p.a. pro rata for part time
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
152-M206.25B
Job location
sSt Ann's Hospital69 Haven RoadPooleBH13 7LN
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached
Job description
and
Person Specification
. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your
Experience
and skills apply to this post.We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic
Experience
. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your
Experience
, we may withdraw your application.As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact
Job description
Job description
and
Person Specification
Knowledge, skills and trainingEssentialNVQ level 2 or 3 or equivalent level of
Experience
Literate / NumerateJob Specific
Experience
EssentialAbility to work in a teamGood communication skillsAbility to remain calm in stressful situationsDesirable
Experience
of working within a care settingInformation TechnologyEssentialBasic IT keyboard skills, normally obtained through practice or practical trainingAdditional requirementsEssentialA level of fitness and ability to participate and complete PMVA, Breakaway training and Manual Handling (practice and theory).Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.Ability to meet
Contract
ual requirements and participate in 24 hour care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Mental Health Support Worker:
Click to view
To work as a Mental Health Support Worker in the UK, you’ll need a combination of personal qualities, skills, and sometimes formal qualifications. Here’s a comprehensive list of the key skills and attributes required:
Essential Skills and Qualities
1. Empathy and Compassion: The ability to understand and be sensitive to the feelings and experiences of others is crucial.
2. Communication Skills: Strong verbal and written communication skills are important for interacting with clients, families, and healthcare professionals.
3. Active Listening: Being able to listen attentively and understand what clients are expressing is vital in providing support.
4. Interpersonal Skills: Building trusting relationships with clients and their families is essential for effective support.
5. Patience: Working in mental health can be challenging. Patience is needed to help clients at their own pace.
6. Resilience: The ability to cope with challenging situations and emotional strain is important in this role.
7. Problem-Solving Skills: The capacity to think critically and address issues as they arise is essential for supporting clients effectively.
8. Non-Judgmental Attitude: Maintaining an open and accepting mindset towards individuals regardless of their backgrounds or experiences is crucial.
9. Teamwork: Working collaboratively with other healthcare professionals is often necessary to provide comprehensive care.
10. Cultural Competence: Understanding and respecting cultural differences can help provide more effective and personalized care.
Additional Skills
1. Basic IT Skills: Familiarity with computers and electronic health records may be required for documentation and reporting.
2. Crisis Management: Skills in managing emergencies or crises are important in situations where clients may be at risk.
3. Knowledge of Mental Health Disorders: Understanding various mental health conditions and treatments can improve the support provided to clients.
4. Organizational Skills: The ability to manage time and keep records of interventions, appointments, and client progress is crucial.
Qualifications
While formal qualifications are not always required to become a Mental Health Support Worker, having a relevant qualification can be beneficial, such as:
- NVQ Level 2 or 3 in Health and Social Care
- Diploma in Mental Health Support Work
- Experience in a related field, such as social care, nursing, or psychology, may also be valuable.
Training and Certification
Many employers provide training programs for new staff, covering essential areas such as:
- Mental health awareness
- Safeguarding
- First aid and basic life support
- Health and safety procedures
Experience
Having previous experience in a care setting, even in a voluntary capacity, can be advantageous and is often looked upon favorably by employers.
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