Mental Health Support Worker - Social Care in Whitehaven inWhitehaven PUBLISHED TUE 28 OCT 2025 Jump to job information section
Home Group Limited r282Wwq2v
Job description
Mental Health Support Worker - Social Care Job details Posting date: 28 October 2025 Salary: £24,638 to £24,850 per year Additional salary information: Salary £24,638 to £24,850 Hours: Full time Closing date: 17 November 2025 Location: Whitehaven, Cumbria, CA28 7AY Remote working: On-site only Company: Home Group Limited Job type: Permanent Job reference: 251513 Apply for this job Summary Mental Health Support Worker Salary £24,638 to £24,850 per year and great benefits including Health Cash Plan Permanent, Full Time (37.5 hpw), split over shifts covering 24 hours a day Whitehaven and surrounding areas We can’t offer a CoS for this role Home, a place where you belong We are delighted to be launching a new clinical partnership with Everyturn Mental Health and Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust and we are hiring Support Workers to join Home Group, supporting individuals and communities across Whitehaven and Copeland. Our new service combines specialist health, social care, and community support, offering a mix of drop-in services, local events and temporary safe spaces for those in crisis. This is a unique opportunity to be part of ground-breaking mental health service and deliver life changing outcomes. What you’ll do • Supporting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans. • Supporting and encouraging customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. • Carrying out risk assessments, support planning, goal setting and regular reviews. • Working closely with colleagues from other organisations to provide the best support when needed. Why join us? Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK! You have • A genuine passion for supporting people through mental health challenges • Experience caring for others, professionally or personally and willingness to learn and grow, with or without formal qualifications • Calm, confident decision-making, even under pressure • A flexible, person-centred approach that adapts to each individual • To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! The practical bits • Shift patterns- covering 24 hours, 7 days a week • Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. • If you are applying for a night role, we will still get together regularly, in the daytime, for training and team meetings. • Able to use technology to update support plans, complete online learning and to collaborate with colleagues. • You’ll need an Enhanced DBS check done and we pay for that. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! What’s in it for you? • 34 days leave, pro-rated (including bank holidays and a “me day”) • Paid time off for volunteering • Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) • Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies • Career path with development and an excellent training package • Excellent benefits and rewards including supermarket discounts and travel expenses Find out more Click APPLY NOW to see our Support Worker Job Description, find out about us and for help to apply. Roles can close early, so don’t wait. For reasonable adjustments email Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
view Start practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Mental Health Support Worker - Social Care:
Click to view
To work as a Mental Health Support Worker in the UK, you’ll need a combination of personal qualities, skills, and sometimes formal qualifications. Here’s a comprehensive list of the key skills and attributes required:
Essential Skills and Qualities
1. Empathy and Compassion: The ability to understand and be sensitive to the feelings and experiences of others is crucial.
2. Communication Skills: Strong verbal and written communication skills are important for interacting with clients, families, and healthcare professionals.
3. Active Listening: Being able to listen attentively and understand what clients are expressing is vital in providing support.
4. Interpersonal Skills: Building trusting relationships with clients and their families is essential for effective support.
5. Patience: Working in mental health can be challenging. Patience is needed to help clients at their own pace.
6. Resilience: The ability to cope with challenging situations and emotional strain is important in this role.
7. Problem-Solving Skills: The capacity to think critically and address issues as they arise is essential for supporting clients effectively.
8. Non-Judgmental Attitude: Maintaining an open and accepting mindset towards individuals regardless of their backgrounds or experiences is crucial.
9. Teamwork: Working collaboratively with other healthcare professionals is often necessary to provide comprehensive care.
10. Cultural Competence: Understanding and respecting cultural differences can help provide more effective and personalized care.
Additional Skills
1. Basic IT Skills: Familiarity with computers and electronic health records may be required for documentation and reporting.
2. Crisis Management: Skills in managing emergencies or crises are important in situations where clients may be at risk.
3. Knowledge of Mental Health Disorders: Understanding various mental health conditions and treatments can improve the support provided to clients.
4. Organizational Skills: The ability to manage time and keep records of interventions, appointments, and client progress is crucial.
Qualifications
While formal qualifications are not always required to become a Mental Health Support Worker, having a relevant qualification can be beneficial, such as:
- NVQ Level 2 or 3 in Health and Social Care
- Diploma in Mental Health Support Work
- Experience in a related field, such as social care, nursing, or psychology, may also be valuable.
Training and Certification
Many employers provide training programs for new staff, covering essential areas such as:
- Mental health awareness
- Safeguarding
- First aid and basic life support
- Health and safety procedures
Experience
Having previous experience in a care setting, even in a voluntary capacity, can be advantageous and is often looked upon favorably by employers.

inWhitehaven
54.549699 -3.589233 Whitehaven, England, United Kingdom
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.