Mental Health Support Worker in Wolverhampton inWolverhampton PUBLISHED THU 13 NOV 2025 Jump to job information section
£26,208 to £27,248 a year
PERMANENT
Cygnet Health Care rqK00rRF
Job description
Job summary
Cygnet Healthcare is currently recruiting
Experience
d Mental Health Support Workers with a passion for delivering outstanding care to join our service at Cygnet Hospital Wolverhampton.At Cygnet Hospital Wolverhampton, you will be working full-time 42 hours per week (07:45 am/pm till 08:00 pm/am) including days/nights and weekends.Cygnet Hospital Wolverhampton is our state-of-the-art PICU & Acute hospital for men, in the West Midlands.The service features two wards. A 12 bed PICU ward and a 17 bed Acute ward. Cygnet Hospital Wolverhampton has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.Referrals can come to us from all areas, including other acute services and prison services.
Experience
d Mental Health Support Worker with over 6 months of
Experience
within an ACUTE/PICU mental health setting or over 2 years of mental health
Experience
.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
13 November 2025
Pay scheme
Other
Salary
£26,2to £27,248 a year
Contract
Permanent
Working pattern
Full-time
Reference number
VPEE37688F
Job location
sWolverhamptonWV11 1UH
Job description
Job responsibilities
Cygnet Healthcare is currently recruiting
Experience
dMental Health Support Workerswith a passion for delivering outstanding care to join ourservice atCygnet Hospital Wolverhampton.AtCygnet Hospital Wolverhampton,you will be workingfull-time42 hours per week (07:45 am/pm till 08:00 pm/am) including days/nights and weekends.Cygnet Hospital Wolverhampton is our state-of-the-art PICU & Acute hospital for men, in the West Midlands.The service features two wards. A 12 bed PICU ward and a 17 bed Acute ward. Cygnet Hospital Wolverhampton has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.Referrals can come to us from all areas, including other acute services and prison services.
Experience
.Your day-to-day at Cygnet Hospital Wolverhampton:Offer enhanced care with a flexible learning approach for all the people in our careProvide guidance & encouragement through physical & emotional supportLearn about individuals specific needs & provide help in the most appropriate wayAssist with medical & welfare needsReport on medical & welfare needs as requiredSafeguard all patients and visitors to the serviceSafeguardMaintain a safe, clean environment for allUse innovative methods to improve patient careYou areGenuinely driven with a desire to make a real difference in peoples livesAn excellent communicator & a good team playerSensitive & intuitive with the energy required to provide a trusting, stimulating & varied environmentPassionate about empowering & supporting service user independenceWhy Cygnet? Well offer you£12.60 rising to £13.10 Per HourStrong career progression opportunitiesExpert supervision & supportPension schemeCycle to work scheme & employee discount savingsBlue Light Discount SchemePlease note successful candidates will be required to undergo an enhanced DBS check.This vacancy may close prior to this date if a large number of applications are received.
Job description
Person Specification
General RequirementsEssentialPlease refer to
Job description
aboveDesirablePlease refer to
Job description
above
Job description
above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Cygnet Healthcare is currently recruiting
Experience
d Mental Health Support Workers with a passion for delivering outstanding care to join our service at Cygnet Hospital Wolverhampton.At Cygnet Hospital Wolverhampton, you will be working full-time 42 hours per week (07:45 am/pm till 08:00 pm/am) including days/nights and weekends.Cygnet Hospital Wolverhampton is our state-of-the-art PICU & Acute hospital for men, in the West Midlands.The service features two wards. A 12 bed PICU ward and a 17 bed Acute ward. Cygnet Hospital Wolverhampton has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.Referrals can come to us from all areas, including other acute services and prison services.
Experience
d Mental Health Support Worker with over 6 months of
Experience
within an ACUTE/PICU mental health setting or over 2 years of mental health
Experience
.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
13 November 2025
Pay scheme
Other
Salary
£26,2to £27,248 a year
Contract
Permanent
Working pattern
Full-time
Reference number
VPEE37688F
Job location
sWolverhamptonWV11 1UH
Job description
Job responsibilities
Cygnet Healthcare is currently recruiting
Experience
dMental Health Support Workerswith a passion for delivering outstanding care to join ourservice atCygnet Hospital Wolverhampton.AtCygnet Hospital Wolverhampton,you will be workingfull-time42 hours per week (07:45 am/pm till 08:00 pm/am) including days/nights and weekends.Cygnet Hospital Wolverhampton is our state-of-the-art PICU & Acute hospital for men, in the West Midlands.The service features two wards. A 12 bed PICU ward and a 17 bed Acute ward. Cygnet Hospital Wolverhampton has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.Referrals can come to us from all areas, including other acute services and prison services.
Experience
.Your day-to-day at Cygnet Hospital Wolverhampton:Offer enhanced care with a flexible learning approach for all the people in our careProvide guidance & encouragement through physical & emotional supportLearn about individuals specific needs & provide help in the most appropriate wayAssist with medical & welfare needsReport on medical & welfare needs as requiredSafeguard all patients and visitors to the serviceSafeguardMaintain a safe, clean environment for allUse innovative methods to improve patient careYou areGenuinely driven with a desire to make a real difference in peoples livesAn excellent communicator & a good team playerSensitive & intuitive with the energy required to provide a trusting, stimulating & varied environmentPassionate about empowering & supporting service user independenceWhy Cygnet? Well offer you£12.60 rising to £13.10 Per HourStrong career progression opportunitiesExpert supervision & supportPension schemeCycle to work scheme & employee discount savingsBlue Light Discount SchemePlease note successful candidates will be required to undergo an enhanced DBS check.This vacancy may close prior to this date if a large number of applications are received.
Job description
Person Specification
General RequirementsEssentialPlease refer to
Job description
aboveDesirablePlease refer to
Job description
above
Job description
above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Mental Health Support Worker:
Click to view
To work as a Mental Health Support Worker in the UK, you’ll need a combination of personal qualities, skills, and sometimes formal qualifications. Here’s a comprehensive list of the key skills and attributes required:
Essential Skills and Qualities
1. Empathy and Compassion: The ability to understand and be sensitive to the feelings and experiences of others is crucial.
2. Communication Skills: Strong verbal and written communication skills are important for interacting with clients, families, and healthcare professionals.
3. Active Listening: Being able to listen attentively and understand what clients are expressing is vital in providing support.
4. Interpersonal Skills: Building trusting relationships with clients and their families is essential for effective support.
5. Patience: Working in mental health can be challenging. Patience is needed to help clients at their own pace.
6. Resilience: The ability to cope with challenging situations and emotional strain is important in this role.
7. Problem-Solving Skills: The capacity to think critically and address issues as they arise is essential for supporting clients effectively.
8. Non-Judgmental Attitude: Maintaining an open and accepting mindset towards individuals regardless of their backgrounds or experiences is crucial.
9. Teamwork: Working collaboratively with other healthcare professionals is often necessary to provide comprehensive care.
10. Cultural Competence: Understanding and respecting cultural differences can help provide more effective and personalized care.
Additional Skills
1. Basic IT Skills: Familiarity with computers and electronic health records may be required for documentation and reporting.
2. Crisis Management: Skills in managing emergencies or crises are important in situations where clients may be at risk.
3. Knowledge of Mental Health Disorders: Understanding various mental health conditions and treatments can improve the support provided to clients.
4. Organizational Skills: The ability to manage time and keep records of interventions, appointments, and client progress is crucial.
Qualifications
While formal qualifications are not always required to become a Mental Health Support Worker, having a relevant qualification can be beneficial, such as:
- NVQ Level 2 or 3 in Health and Social Care
- Diploma in Mental Health Support Work
- Experience in a related field, such as social care, nursing, or psychology, may also be valuable.
Training and Certification
Many employers provide training programs for new staff, covering essential areas such as:
- Mental health awareness
- Safeguarding
- First aid and basic life support
- Health and safety procedures
Experience
Having previous experience in a care setting, even in a voluntary capacity, can be advantageous and is often looked upon favorably by employers.
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