Mental Health Support Worker in Wolverhampton inWolverhampton PUBLISHED THU 13 NOV 2025 Jump to job information section
£26,208 to £27,248 a year
PERMANENT
Cygnet Health Care rqK00rRF
Job description
Support people through acute mental health crises at Cygnet Hospital Wolverhampton, a state‑of‑the‑art PICU & Acute hospital for men. As a Mental Health Support Worker you'll deliver enhanced, compassionate care across a full MDT, assisting with physical and emotional support, medical and welfare needs, safeguarding and keeping the environment safe and clean. The post is full‑time (42 hours/week) on a set shift rota (days, nights and weekends), working across a 12‑bed PICU and 17‑bed Acute ward. This role suits someone with at least six months’ PICU/acute experience or two years’ broader mental health experience who thrives on hands‑on, meaningful work where each day brings variety and clear, measurable outcomes for patients.
Cygnet Health Care offers structured supervision, training and clear career pathways so you can develop professionally while making a genuine difference. The role comes with competitive pay (£12.60 rising to £13.10 per hour; circa £26,208–£27,248 pa), pension, cycle‑to‑work and staff discount schemes, plus Blue Light benefits. Based in Wolverhampton (WV11), successful applicants will need an enhanced DBS and will join a supportive team that values communication, sensitivity and reliable teamwork—qualities that often appeal to women balancing caring responsibilities. For full details and to apply, visit jobsincare.com and click the Apply Now button alongside this advert.
Cygnet Health Care offers structured supervision, training and clear career pathways so you can develop professionally while making a genuine difference. The role comes with competitive pay (£12.60 rising to £13.10 per hour; circa £26,208–£27,248 pa), pension, cycle‑to‑work and staff discount schemes, plus Blue Light benefits. Based in Wolverhampton (WV11), successful applicants will need an enhanced DBS and will join a supportive team that values communication, sensitivity and reliable teamwork—qualities that often appeal to women balancing caring responsibilities. For full details and to apply, visit jobsincare.com and click the Apply Now button alongside this advert.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Mental Health Support Worker:
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To work as a Mental Health Support Worker in the UK, you’ll need a combination of personal qualities, skills, and sometimes formal qualifications. Here’s a comprehensive list of the key skills and attributes required:
Essential Skills and Qualities
1. Empathy and Compassion: The ability to understand and be sensitive to the feelings and experiences of others is crucial.
2. Communication Skills: Strong verbal and written communication skills are important for interacting with clients, families, and healthcare professionals.
3. Active Listening: Being able to listen attentively and understand what clients are expressing is vital in providing support.
4. Interpersonal Skills: Building trusting relationships with clients and their families is essential for effective support.
5. Patience: Working in mental health can be challenging. Patience is needed to help clients at their own pace.
6. Resilience: The ability to cope with challenging situations and emotional strain is important in this role.
7. Problem-Solving Skills: The capacity to think critically and address issues as they arise is essential for supporting clients effectively.
8. Non-Judgmental Attitude: Maintaining an open and accepting mindset towards individuals regardless of their backgrounds or experiences is crucial.
9. Teamwork: Working collaboratively with other healthcare professionals is often necessary to provide comprehensive care.
10. Cultural Competence: Understanding and respecting cultural differences can help provide more effective and personalized care.
Additional Skills
1. Basic IT Skills: Familiarity with computers and electronic health records may be required for documentation and reporting.
2. Crisis Management: Skills in managing emergencies or crises are important in situations where clients may be at risk.
3. Knowledge of Mental Health Disorders: Understanding various mental health conditions and treatments can improve the support provided to clients.
4. Organizational Skills: The ability to manage time and keep records of interventions, appointments, and client progress is crucial.
Qualifications
While formal qualifications are not always required to become a Mental Health Support Worker, having a relevant qualification can be beneficial, such as:
- NVQ Level 2 or 3 in Health and Social Care
- Diploma in Mental Health Support Work
- Experience in a related field, such as social care, nursing, or psychology, may also be valuable.
Training and Certification
Many employers provide training programs for new staff, covering essential areas such as:
- Mental health awareness
- Safeguarding
- First aid and basic life support
- Health and safety procedures
Experience
Having previous experience in a care setting, even in a voluntary capacity, can be advantageous and is often looked upon favorably by employers.
inWolverhampton
52.58620498283371 -2.129915574249577 Wolverhampton 
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