Mental health Transport Assistant (Crawley) in Hassocks inHassocks PUBLISHED SUN 11 MAY 2025 Jump to job information section

Job Summary

Key Responsibilities Include:

• To support and transport vulnerable service users as part of a team.
• To be able to attend the office within one hour during on-call shifts
• Maintain Enhanced DBS (organised and paid for during Induction)
• To provide a professional and caring service for all patients whilst in our care.
• To ensure that at all times patient safety remains paramount, and safe systems of work are adhered to
• To support the care of patients during assessments in line with the Mental Health Act
• Safe use of Company vehicles and equipment, preparing required patient paperwork and driving to local and national locations.
  
  

Main duties of the job

Key Skills

• Valid Manual Driving Licence for the UK held for a minimum of 1 year
• Age over 21 due to the company's insurance
• Passion for working in a fast-paced environment,
• Able to reliably adapt and work well under pressure
• Good written and verbal communication skills
  
  

In Return, We Offer

Full Training:Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid.NVQs available

• Company pension
• Refer a friend scheme
• Health Care Cash plan upon successful completion of 6 months probationary period
• Employee Assistance Programme
  
  

Mental Health Transport Assistant Fulltime 40.3 hours contract-Worked on a 4 on 4 off rolling shift pattern, alternating between 4 days and 4 nights.

Due to the nature of the Business and Client requirements, we reserve the right to change the working times with reasonable notice. At times flexibility will be needed due to the care provisions for patients which may result in over-runs or the need to reduce hours depending on work levels.

This contract is paid ata blended rate of £13.14 p/h (Day, Night and Weekend Shifts).Annual Remuneration to start from £27,580.26 based on expected hours.

• Over-runs paid at £22p/h
• Enhanced pay of £1.20 extra per hour for work at a Mental Health place of safety and bed watch activities, supporting ward staff.
• Shift pay enhancements are also available for some call-in or overtime shifts,additional £1.75p/h.Further information will be discussed during the interview proces
  
  

About Us

Our Journey began in 2. Wespecialised in the delivery of secure patient transport and are continuing to grow. We are passionate about our, PROUD core values; Patient First, Respect, Openness, Unity and Determination. We work in partnership with NHS trusts, private settings and work within the Restraint Reduction Network (RRN).

We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of RRN training and care we provide. In November 2023 we celebrated 10 years in business as a niche secure transport provider highlighting our growth from one base in Sussex to covering the majority of the UK (including some international transfers) along with celebrating the positive impact of our teams and the great service that they provide, 365 days of the year.

Date posted

May 2025

Pay scheme

Other

Salary

£27,580.26 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

E0029-25-0005

Job locations

Newtimber

Hassocks

East Sussex

BN6 9BS

Job Description

Job responsibilities

• To provide a professional and caring service for all patients whilst in the care of Secure Care UK,ensuring that at all timespatient safety remains paramount and that safe systems of work are adhered to.
• To support and transport vulnerable service users as part of a team.
• To support the care of patients during assessment at 136 Suits in line with the Mental Health Act
• Ensure that health and safety guidelines are followed according to current policies and proceduresand in line with HSE requirements.
• To be able to attend the office within one hour during on-call shifts
• Safeand respectfuluse of Company vehicle and equipmentensuring high standards of driving and cleanliness are maintained.
• To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary.
• In the event of anincident,you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations
• To ensure that the uniform is worn in accordance with the organisations work wear policy and mustwearyourID badge at all timeswhilst on duty.
• To ensure that statutory regulations and organisational policies and procedures areimplemented and adhered to at all times. This will include but not limited toGeneralData ProtectionRegulation (GDPR 2, and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy.
• To take part in staff development programmes, regulardevelopment reviewsand annual performance development reviews and/or undertake further trainingif and whenrequired.
• To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and toact at all timesin a manner consistent with legislation, policy and procedures in respect of Equality and Diversity.
• To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook.
• Be an ambassador for SCUK at all timesand adhere tothe Code of Conduct.
• Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication.
• Ensure theaccurate implementation of electronic systems for capturing required datais maintained.
• Take accountability for own continual professional development andreflective practice forlearning.
• Achieve business KPIs, goals