Receptionist/ Care Navigator in Leigh on Sea inLeigh on Sea PUBLISHED SUN 8 JUN 2025 Jump to job information section
Primary Care Careers rD8BMKk6
Job description
The Pall Mall Surgery has an opportunity for an enthusiastic and proactive care navigator to join our team on a part-time basis for 15 hours per week, working on a Monday, Wednesday and Friday. The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.
We are looking for an outstanding individual to join our wonderful team, to share knowledge and experience. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills. General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure.
- Greeting and directing all patients.
- Assisting the GP's with triage administration.
- Making appointments.
- Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
- Registering new patients.
- Accurately maintaining patient database and records, photocopying, filing and scanning.
About us
If you would like to find out more information about this role, please see the attached job specification.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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