Receptionist/ Care Navigator in Manningtree inManningtree PUBLISHED TUE 4 NOV 2025 Jump to job information section
Competitive rates
PERMANENT
Primary Care Careers rD8BMKk6
Job description
Job summary
Lawford Surgery has an opportunity for an enthusiastic and proactive receptionist to join our team on apart-time basis for approximately 16 hours per week. The receptionist plays a pivotal role in the
Experience
of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.Flexibility is essential in this role to cover sickness/annual leave for colleagues.
Main duties of the job
Greeting and directing all patients.Answering telephone enquiries and signposting online queriesBooking appointmentsAnswering queries from patients and outside agencies, signposting to the appropriate staff member as appropriate.Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.Accurately maintaining patient database and records, photocopying, filing and scanning.
About us
Lawford Surgery is a semi-rural practice located near to Manningtree, Essex. We are an Emis Web trained practice using Accurx as an online consultation tool.
Details
Date posted
04 November 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
29129
Job location
s2 Edgefield AvenueLawfordManningtreeEssexCO11 2HD
Job description
Job responsibilities
If you would like to find outmore information about this role, please do not hesitate to get in contact withus.
Job description
Person Specification
Experience
EssentialAbility to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
Experience
of working with the general public, being sensitive and empathic in distressing situations.Ability to work as part of a team.Strong IT and administration skills, with a high level of accuracy and attention to detail.Previous General Practice
Experience
and knowledge of Emis Web desirable.
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Lawford Surgery has an opportunity for an enthusiastic and proactive receptionist to join our team on apart-time basis for approximately 16 hours per week. The receptionist plays a pivotal role in the
Experience
of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.Flexibility is essential in this role to cover sickness/annual leave for colleagues.
Main duties of the job
Greeting and directing all patients.Answering telephone enquiries and signposting online queriesBooking appointmentsAnswering queries from patients and outside agencies, signposting to the appropriate staff member as appropriate.Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.Accurately maintaining patient database and records, photocopying, filing and scanning.
About us
Lawford Surgery is a semi-rural practice located near to Manningtree, Essex. We are an Emis Web trained practice using Accurx as an online consultation tool.
Details
Date posted
04 November 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
29129
Job location
s2 Edgefield AvenueLawfordManningtreeEssexCO11 2HD
Job description
Job responsibilities
If you would like to find outmore information about this role, please do not hesitate to get in contact withus.
Job description
Person Specification
Experience
EssentialAbility to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
Experience
of working with the general public, being sensitive and empathic in distressing situations.Ability to work as part of a team.Strong IT and administration skills, with a high level of accuracy and attention to detail.Previous General Practice
Experience
and knowledge of Emis Web desirable.
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
inManningtree
51.945420517653446 1.063782333201243 Manningtree 
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