Operations Assistant in Wickford inWickford PUBLISHED WED 22 JAN 2025 Jump to job information section
Primary Care Careers rD8BMKk6
Job description
Swanwood Partnership in Wickford has an opportunity for a dynamic and proactive operations assistant to join our team on a full-time basis, although days and hours can be discussed if you are looking for part-time.
The ideal candidate will be a confident leader who takes initiative under the guidance of the surgery partners, inspires the team, and prioritises patient care. If you are passionate about making a difference and thrive in a fast-paced, dynamic environment, we encourage you to apply but can only consider applicants with NHS experience.
- Lead the reception team to deliver exceptional patient care.
- Oversee and manage the reception area, always ensuring efficient workflows.
- Supervise the appointment system, ensuring timely and smooth service for patients.
- Train and develop reception staff, ensuring data accuracy and efficient processing of patient information.
- Oversee all administrative tasks completed by the reception team.
- Act as the first point of contact for complaints, resolving issues promptly and professionally.
- Communicate effectively with staff at all levels within the surgery.
About us
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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