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Operations ManagerinStockton-on-teesinStockton-on-teesPUBLISHED FRI 7 MAR 2025

Band 8a  FIXEDTERM 
NHS

NHS Professionals Limited

Opportunity to lead and inspire a team dedicated to high-quality healthcare services.
Chance to make a significant impact on the long-term strategy and development of laboratory services.
Engagement with a variety of pharmaceutical testing services, enhancing professional experience and expertise.
Responsibility for monitoring Key Performance Indicators (KPIs) and improving service delivery based on customer demand.
Ability to ensure safe staffing levels, contributing to better patient outcomes and safe working environments.
Involvement in the monitoring and control of expenditure, promoting efficient resource management within the organization.
A role that blends operational management with healthcare service delivery, ensuring a fulfilling career in the NHS.
Are you a passionate leader with a strong background in care and operations? NHS Professionals Limited is seeking an inspiring Operations Manager to join our dedicated team in Stockton-on-Tees. In this pivotal role, you will oversee the laboratory’s operational delivery, ensuring that we meet customer demands while maintaining the highest standards of care. Your strategic insights and nurturing approach will have a lasting impact on our medium and long-term service goals.

In this hands-on role, you’ll empower your team, monitor key performance indicators (KPI), and ensure financial accountability while upholding exceptional support and safe staffing levels. If you’re ready to take the next step in your career and lead with compassion, this is your chance to join a dynamic team that values collaboration and excellence in care. Your expertise can help shape a brighter future in healthcare—apply now and make a difference!
Opportunity to lead and inspire a team dedicated to high-quality healthcare services.
Chance to make a significant impact on the long-term strategy and development of laboratory services.
Engagement with a variety of pharmaceutical testing services, enhancing professional experience and expertise.
Responsibility for monitoring Key Performance Indicators (KPIs) and improving service delivery based on customer demand.
Ability to ensure safe staffing levels, contributing to better patient outcomes and safe working environments.
Involvement in the monitoring and control of expenditure, promoting efficient resource management within the organization.
A role that blends operational management with healthcare service delivery, ensuring a fulfilling career in the NHS.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for an Operations Manager:
To work as an Operations Manager in the UK, you will need a combination of technical, managerial, and interpersonal skills. Here are some key skills that are typically required for the role:
1. Leadership Skills
- Ability to motivate and guide teams.
- Conflict resolution and team-building capabilities.
2. Analytical Skills
- Proficiency in data analysis to evaluate operations and implement improvements.
- Ability to analyze complex information and make informed decisions.
3. Project Management
- Experience in planning, executing, and finalizing projects within defined constraints.
- Familiarity with methodologies like Agile, Lean, or Six Sigma can be advantageous.
4. Financial Acumen
- Understanding of budgeting, financial reporting, and cost control.
- Ability to analyze financial data to make operational decisions.
5. Communication Skills
- Excellent verbal and written communication for liaising with stakeholders.
- Ability to present information clearly and persuasively.
6. Problem-Solving Skills
- Strong ability to identify problems and develop practical solutions quickly.
- Creativity in overcoming operational challenges.
7. Process Optimization
- Knowledge of process improvement methodologies.
- Experience in evaluating and redesigning processes for efficiency.
8. Technical Proficiency
- Familiarity with operational software and tools (e.g., ERP systems).
- Basic understanding of relevant technologies that support operations.
9. Customer Focus
- Understanding customer needs and aligning operations to exceed expectations.
- Experience in managing customer relationships and feedback.
10. Time Management
- Strong organizational skills to prioritize tasks and manage competing deadlines.
- Ability to delegate appropriately and oversee multiple operations.
11. Industry Knowledge
- Insight into the specific industry you are operating in (e.g., manufacturing, retail, healthcare).
- Understanding of relevant regulations and compliance requirements.
12. Adaptability and Flexibility
- Comfort with change and ability to adapt strategies in a dynamic environment.
- Resilience in managing unexpected challenges in operations.
13. Networking and Relationship Management
- Building relationships with suppliers, vendors, and stakeholders.
- Negotiation skills to secure beneficial terms and agreements.
14. Staff Development
- Skills in training and developing team members.
- Commitment to continuous improvement and professional development within the team.
Education and Experience:
While not strictly a skill, having a relevant degree (e.g., in business management, operations management, or a related field) and experience in an operations role can significantly enhance your qualifications. Professional certifications (like those from APICS or the Chartered Institute of Logistics and Transport) may also have value.
 


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