Outpatient and Pre assessment Clinic CoordinatorinLondoninLondonPUBLISHED FRI 14 MAR 2025

An exciting opportunity has arisen in the Westmoreland Street Outpatients department to join the team as an Outpatient Clinic Coordinator.

Both written and verbal excellent communication skills are expected along with experience of maintaining databases and confidence in using Microsoft Office. The role requires someone who is proactive, willing to take ownership and accountability, and able to manage a high-volume workload.

The post holder will provide a high quality administrative, clerical and reception service to the Westmoreland Street Outpatient department and it’s teams, with a strong focus on delivering a positive patient experience, and excellent customer service.

It is a full-time post working alongside an admin team and providing support to the multidisciplinary clinical teams at Westmoreland Street. We are looking for a motivated, enthusiastic and dynamic individual who demonstrates knowledge and skills with a focus on maintaining and achieving positive patient experience. Strong interpersonal skills are essential as the role involves working closely within a multidisciplinary team.

Good organisational and communication skills, flexibility, accuracy, and the ability to work autonomously, with attention to detail, within a busy environment are key attributes. A good working knowledge of Microsoft Office is crucial to this role.

The post holder will be a team player who must promote and contribute towards achieving the Trust’s UCLH top ten objectives, and demonstrate our Trust Values, behaviours and standards.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street
  
  

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.

For further details / informal visits contact: Name: Joanna Proestou Job title: Outpatients Admin Team Leader Email address: