Patient Care Coordinator in London inLondon PUBLISHED THU 28 NOV 2024 Jump to job information section
Job description
Patient Care Coordinators are the first point of contact for patients calling or entering our buildings and maintain professional, mature conduct at all times especially when patients are anxious or distressed and require an empathetic communication style.
The main focus of the role is working on our Reception areas at both 56 Dean Street and Dean Street Express. We also run our own Call Centre on site, which you will rotate to. Administration responsibility includes clinical coding on our healthcare software.
We have three late evening clinics per week and open on Saturday's
Please see the attached job description and person specification. Successful applicants will be able to demonstrate they meet the essential criteria in the person specification in their application and if shortlisted, at interview.
You will be someone who will ensure that the patient experience is prioritised at all times and who would welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team.
The postholder will ensure that all patient data is entered into the EPR in a timely and accurate manner.
This will include close liaison with the multidisciplinary team of Medical staff.
Key working relation relationships
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
For further details / informal visits contact: Name: Debbie Mina Job title: Service Delivery Manager Email address:
The main focus of the role is working on our Reception areas at both 56 Dean Street and Dean Street Express. We also run our own Call Centre on site, which you will rotate to. Administration responsibility includes clinical coding on our healthcare software.
We have three late evening clinics per week and open on Saturday's
Please see the attached job description and person specification. Successful applicants will be able to demonstrate they meet the essential criteria in the person specification in their application and if shortlisted, at interview.
You will be someone who will ensure that the patient experience is prioritised at all times and who would welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team.
The postholder will ensure that all patient data is entered into the EPR in a timely and accurate manner.
This will include close liaison with the multidisciplinary team of Medical staff.
Key working relation relationships
- Multi skilled team of Doctors,
- Nurses
- Health Advisers in both services
- Administration teams with 10HB and Dean Stree
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
For further details / informal visits contact: Name: Debbie Mina Job title: Service Delivery Manager Email address:
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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51.50721740722656 -0.12758620083332062 London, England, United Kingdom 
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