Patient Care Coordinator in Ramsbottom inRamsbottom PUBLISHED FRI 7 NOV 2025 Jump to job information section

Job summary
32.5 hours per week Monday to Friday.Rolling 12 month fixed term

Contract
The Patient Care Coordinator works with both patients and Healthcare Professionals to ensure seamless, organised and effective care.This role involves working closely with patients and healthcare providers, to facilitate communication, manage appointments, and support patient care plans.Additionally, this position will support learning and development initiatives while ensuring adherence to CQC regulations.

Main duties of the job
a. Patient Liaison: Serve as the primary point of contact for patients,

Address
ing their queries and concerns, and ensuring they understand their care plans.b. Care Coordination: Coordinate patient appointments, referrals, and follow-up care, ensuring timely access to services and continuity of care. Supporting health care initiative such as breast screening, bowel screening and vaccinations.c. Communication: Facilitate effective communication between patients, healthcare providers, and external agencies to support integrated care delivery.d. Record Management: Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with data protection regulations.e. Support Services:Assist patients in accessing support services, such as social care, mental health services, and community resources. Linking in with our Social Prescriberf. Quality Improvement: Participate in quality improvement initiatives to enhance patient care and service delivery.g. Team Collaboration: Work collaboratively with healthcare teams to support patient-centred care and contribute to multidisciplinary meetings.h. Reception: Help out on reception when needed taking calls from patients and making appointmentsi. Coordinate the Patient Participation Group

About us
Ramsbottom Group Practice is a training practice based inthe centre on Ramsbottom serving a practice population of approximately 8,300patients.We are a friendly team consisting of 3 Partners, 2 salariedGPs, a nursing team, along with our admin and reception team.At Ramsbottom Practice we pride ourselves on fostering asupportive and dynamic environment where every team member plays a vital rolein delivering exceptional care and service to our patients.We cultivate a welcoming and inclusive atmosphere whereeveryone feels valued and supported. Our open-door policy encourages opencommunication and the sharing of ideas, fostering a culture of innovation andcontinuous improvement. We celebrate our successes together and support eachother through challenges, creating a strong sense of community and belonging.We are committed to maintaining the highest standards ofprofessionalism and integrity. Our work ethic is centred around patient-centredcare, ensuring that we always put the needs and wellbeing of our patientsfirst. We encourage a proactive approach to problem-solving and empower ourteam members to take initiative and make informed decisions.

Details

Date posted
November 2025

Pay scheme
Other

Salary
£12.21 an hour

Contract
Permanent

Working pattern
Part-time

Reference number
A5563-25-0Job location
sRamsbottom Health CentreCarr StreetRamsbottomLancashireBL0 9DD

Job description

Job responsibilities
A Care Coordinator, or PatientCare Coordinator works with both patients and Healthcare Professionals toensure seamless, organised and effective care.This role involves working closelywith patients and healthcare providers, to facilitate communication, manageappointments, and support patient care plans.Key Responsibilities:Patient Liaison:Serve as the primary point ofcontact for patients,

Address
ing their queries and concerns, and ensuring theyunderstand their care plans.Care Coordination:Coordinate patient appointments,referrals, and follow-up care, ensuring timely access to services andcontinuity of care.Communication:Facilitate effective communicationbetween patients, healthcare providers, and external agencies to supportintegrated care delivery.Record Management:Maintain accurate and up-to-datepatient records, ensuring confidentiality and compliance with data protectionregulations.Support Services:Assist patients in accessingsupport services, such as social care, mental health services, and communityresources. Linking in with our SocialPrescriberQuality Improvement:Participate in quality improvementinitiatives to enhance patient care and service delivery.Team Collaboration:Work collaboratively with healthcareteams to support patient-centred care and contribute to multidisciplinarymeetings.Reception:Help out on reception when neededtaking calls from patients and making appointments

Qualifications
:Education: Educated to GCSE

Experience
: Previous

Experience
in a healthcare or care coordination role is preferred.Skills:Strongorganisational, communication, and interpersonal skills. Ability to workindependently and as part of a team.Attention to Detail:Ability to manage multiple tasks and maintain accuracy in a fast-pacedenvironment.Problem-Solving: Strongproblem-solving skills to

Address
patient needs and coordinate careeffectively.Empathy and Compassion:Demonstrated ability to provide empathetic and compassionate support topatients and their families.IT Proficiency: Proficientin using healthcare information systems and standard office software ispreferred.Full support and training will begiven.

Job description

Experience
: Previous

Person Specification

Qualifications
Essentialplease see attached

Person Specification
Desirableplease see attached

Person Specification

Person Specification

Person Specification

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details