Patient Pathway Coordinator in Bath inBath PUBLISHED TUE 4 NOV 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year per annum, pro rata
PERMANENT
SPONSORSHIP AVAILABLE
Job description
Job summary
This is an exciting opportunity to join our Patient Pathway Team as an integral part of the Oncology and Haematology Department. You will provide a comprehensive administrative service, supporting the reception booking team, consultants, clinicians, CNS and Pharmacy teams and act as a central point of communication for patients and staff.In this role, you will develop a detailed understanding of pathways for both routine elective and cancer patients, ensuring you know where each patient is in their journey. You will be responsible for providing administrative support, which includes managing correspondence, appointments, and records, ordering diagnostic tests, and liaising with consultants to minimise delays in care. This is a busy and dynamic department where there is always something new to learn - we can promise you will never be bored!
Main duties of the job
Provide comprehensive administrative support to ensure smooth operational activity across the service.Manage patient correspondence, appointments, and waiting lists, including RTT data entry and monitoring.Type and format clinical letters and documentation accurately and promptly.Liaise with consultants, nurses, and the multidisciplinary team to support effective patient care.Use hospital systems such as Cerner Millennium to maintain accurate electronic records.Handle incoming enquiries and correspondence, prioritising and escalating issues where necessary.Assist with referrals, diagnostic test ordering, and preparation of medical records to minimise delays in patient pathways.
About us
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.We are proud to be in thetop 20 best hospitals to work for in the country.We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Details
Date posted
04 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
427-7569237
Job location
sRoyal United Hospital BathCombe ParkBathBA1 3NG
Job description
Job responsibilities
Please find attached to the vacancy a detailed
Person Specification
and
Job description
for further information about this role.
Job description
Person Specification
and
Person Specification
EssentialEssentialDemonstrable
Experience
and knowledge of office and administrative processesDesirableAn understanding of RTT and Cancer Waiting Time TargetsDesirableEssentialEducated to GCSE, O-Level or EquivalentDesirableTyping qualification or
Experience
Person Specification
EssentialEssentialDemonstrable
Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer
Details
This is an exciting opportunity to join our Patient Pathway Team as an integral part of the Oncology and Haematology Department. You will provide a comprehensive administrative service, supporting the reception booking team, consultants, clinicians, CNS and Pharmacy teams and act as a central point of communication for patients and staff.In this role, you will develop a detailed understanding of pathways for both routine elective and cancer patients, ensuring you know where each patient is in their journey. You will be responsible for providing administrative support, which includes managing correspondence, appointments, and records, ordering diagnostic tests, and liaising with consultants to minimise delays in care. This is a busy and dynamic department where there is always something new to learn - we can promise you will never be bored!
Main duties of the job
Provide comprehensive administrative support to ensure smooth operational activity across the service.Manage patient correspondence, appointments, and waiting lists, including RTT data entry and monitoring.Type and format clinical letters and documentation accurately and promptly.Liaise with consultants, nurses, and the multidisciplinary team to support effective patient care.Use hospital systems such as Cerner Millennium to maintain accurate electronic records.Handle incoming enquiries and correspondence, prioritising and escalating issues where necessary.Assist with referrals, diagnostic test ordering, and preparation of medical records to minimise delays in patient pathways.
About us
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.We are proud to be in thetop 20 best hospitals to work for in the country.We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Details
Date posted
04 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
427-7569237
Job location
sRoyal United Hospital BathCombe ParkBathBA1 3NG
Job description
Job responsibilities
Please find attached to the vacancy a detailed
Person Specification
and
Job description
for further information about this role.
Job description
Person Specification
and
Person Specification
EssentialEssentialDemonstrable
Experience
and knowledge of office and administrative processesDesirableAn understanding of RTT and Cancer Waiting Time TargetsDesirableEssentialEducated to GCSE, O-Level or EquivalentDesirableTyping qualification or
Experience
Person Specification
EssentialEssentialDemonstrable
Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Patient Pathway Coordinator:
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To work as a Patient Pathway Coordinator in the UK, you'll need a combination of clinical knowledge, organizational skills, and interpersonal abilities. Here are some key skills and qualifications typically required for this role:
1. Clinical Knowledge: Understanding of medical terminology and healthcare processes to coordinate patient pathways effectively.
2. Communication Skills: Strong verbal and written communication skills to liaise with patients, healthcare providers, and other stakeholders.
3. Organizational Skills: Ability to manage multiple tasks, prioritize workloads, and ensure that patient care pathways are followed.
4. Problem-Solving Skills: Capability to address and resolve issues that may arise during a patient's care journey.
5. Attention to Detail: Precision in handling patient information, scheduling, and documentation to ensure accuracy and compliance with regulations.
6. IT Skills: Proficiency with electronic health records (EHR), data management systems, and general computer skills to track patient pathways and communicate effectively.
7. Teamwork and Collaboration: Ability to work well within multidisciplinary teams, promoting cooperation among various healthcare providers.
8. Empathy and Compassion: Understanding patient concerns and providing support throughout their healthcare journey.
9. Knowledge of Healthcare Policies: Familiarity with the National Health Service (NHS) and relevant healthcare policies to ensure compliance and best practices.
10. Time Management: Effectively managing time to coordinate appointments, treatments, and follow-ups to optimize patient care.
11. Training and Qualifications: While formal qualifications can vary, degrees in healthcare management, nursing, or a related field may be beneficial. Previous experience in healthcare settings can also be a significant advantage.
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