PCN Care Coordinator in Pinner inPinner PUBLISHED FRI 7 NOV 2025 Jump to job information section

Job summary
We have an exciting and innovative new opportunity for a Care Co-ordinator to work for Sphere Primary Care Network (PCN). The role involves working with a team of clinicians to enable people to live healthy independent lives and support active self-management and prevention. The candidate will possess excellent communication and organisation skills and have

Experience
in a Health, Social Care or Educational background workplace.The successful candidate will join our growing PCN workforce and support the delivery of care bringing together all the information about a patient's identified care and support needs and exploring options to meet these by identifying and signposting to appropriate clinicians.

Main duties of the job
We require a full time CareCoordinator to join our team to provide and maintain high standards of patientcare as well as administrative tasks. The successful candidate will enjoyworking as part of a dedicated team, with the added satisfaction of working foran organisation committed to the care and wellbeing of others.Specific areas of work include supportingGeneral Practices and the Primary Care Network to deliver the Local EnhancedServices including Improving Diabetes Care to our population living with Diabetes.You will also help with the development of Sphere Primary Care Network digitalplatform; help design, develop and manage the Sphere Primary Care Network Website.

About us
Sphere Primary Care Network is acollection of six constituent GP Practices, which all have a strong reputationfor our focus on quality improvement and investing in people. This is a greattime for individuals seeking a fulfilling and interactive role to join us. Weare expanding our services and have undergone a sustained period of growth.The successful candidate will be caring, dedicated, reliable and person-focused and enjoy working with a wide range of people. They will have good written and verbal communication skills and strong organisational and time management skills. They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing patients with high quality support.You should have access to yourown transport as you may be required to work across multiple sites.We place great importance onlearning and development for every member of staff.

Details

Date posted
November 2025

Pay scheme
Other

Salary
£28,000 a year

Contract
Permanent

Working pattern
Full-time, Flexible working

Reference number
A0256-25-0000

Job location
sElliott Hall Medical CentreUxbridge RoadPinnerMiddlesexHA5 4EA

Job description

Job responsibilities
Roles andResponsibilities:1.Personalised care planningWork with patients to understand their health andwellbeing needs. Help them make informed choices and create a clear care planthat brings together the right services to support them.2.Supporting self careUse simple tools to assess how confident patientsfeel about managing their health. Based on this, guide them towards education,peer support groups, or other resources to build their skills and independence.3.Wellbeing supportLink people to opportunities for training, work,or benefits advice to improve their wider quality of life.4.Helping withappointments and follow-upsAnswer patient questions, book appointments, andmake sure follow-up checks (for conditions like diabetes, asthma, or kidneydisease) happen on time.5.Teamwork across the PCNShare information and act as a key contactbetween different healthcare professionals. Help organise and run team meetingsacross the network.6.Practice supportand adminKeep patient records and registers up to date.Support practices with admin tasks such as recalls, inbox management, andsorting out data issues, escalating concerns where needed.7.Digital andcommunicationsHelp maintain the PCNs website, newsletters, anddigital tools. Write and upload clear, accurate content.8.Patient supportBe a first point of contact for patients by phoneor email, offering clear and friendly help.9.Using EMIS (clinical IT system)Build and maintain reports and tools within EMISto track appointments, patient data, and performance targets.10.Referrals andclinic supportHandle referrals to clinics (e.g. for asthma,kidney disease, or childrens services) and provide technical support duringspecialist clinics when needed.11.Enhanced ServicesSupport the monitoring and reporting ofadditional NHS services delivered by the PCN, making sure activity is recordedaccurately and cost-effectively.12.Policies andstandardsStay up to date with local and national servicerequirements, and make sure the PCNs work aligns with NHS standards.

Job description

Person Specification

Experience
EssentialPrevious

Experience
working in the NHS is essential. Excellent interpersonal skills, good IT skills, excellent telephone manner and good communication skills are essential to the role.DesirableKnowledge/

Experience
of EMIS is desirable. Knowledge and skills required to develop company website is desirable. The candidate will need to have a flexible working approach and have the ability to work with a wide range of professionals, people and patients.

Person Specification

Experience
EssentialPrevious

Experience
of EMIS is desirable. Knowledge and skills required to develop company website is desirable. The candidate will need to have a flexible working approach and have the ability to work with a wide range of professionals, people and patients.Employer

Details