Peer Support Worker in Warrington inWarrington PUBLISHED MON 3 NOV 2025 Jump to job information section
Band 2: £23,910 to £23,910 a year
FIXEDTERM
EMPATHY FAMILY GYM HOLISTIC MENTAL HEALTH NIGHTS PENSION WEEKEND
Mental Health Matters rf0pzePB
Job description
3 x 6‑hour evening shifts (6pm–midnight) — ideal if you need daytime flexibility for childcare or other caring responsibilities.
Your lived experience of mental health is the core qualification — turn your recovery into a paid, respected role supporting others.
Full in-person induction and ongoing training in your first week and beyond — supportive if you’re returning to work or changing career.
Enhanced family‑friendly policies, minimum 25 days annual leave pro rata, Employee Assistance Programme and Virtual GP — supports family & health needs.
Join Mental Health Matters’ brand‑new Warrington & Halton service — shape local provision and make an immediate impact backed by a national charity.
Structured career pathways, accredited learning team, 5% contributory pension, staff discounts, gym & cycle-to-work schemes — driving requirement suits car owners.
Job summary
Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment.
Main duties of the job
Peer Support Workers have lived
Experience
, and the knowledge gained from that
Experience
, is the foundation of peer support, helping build connections between peer support workers and the people they work with. (PSW Competency Framework, 2020). Peer Support Workers in MHM work alongside Recovery Workers and other staff, their role requires that they draw directly from their own
Experience
of mental health difficulties or caring for someone who
Experience
s mental health difficulties.
About us
Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities
Details
Date posted
November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£23,910 to £23,910 a year
Contract
Fixed termDuration18 months
Working pattern
Part-time
Reference number
R00Job location
sRibban Court, 20 Dallam Lane, Warrington, WA2 7NGWarringtonWA2 7NG
Job description
Job responsibilities
Hours of work: 18 hours - 3 x 6 hours
Salary
: £23,809 pa pro rataLocation: Halton (Runcorn and Widnes) - due to location - successful applicant must be able to drive. Do you have lived
Experience
of mental health needs?Would you like to use this to help others in your community?This could be the perfect opportunity for you! This is an opportunity for you to be part of something new in our brand new mental health support service which recently opened in Warrington and Halton.Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment.
About us
:Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities About you:To be successful in this role, you will need to have lived
Experience
of mental health issues, be compassionate, patient and non-judgemental and have excellent communication skills and able to relate to people with complex needs. You will also be willing and able to work evenings and weekends up to midnight What we offerYou will go through our comprehensive, in-person training program in your first week of employment and beyond which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.In addition, you will receive:* A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service* A 5% contributory pension scheme, with the opportunity to increase contributions.* A holistic approach to your health and wellbeing, including Employee assistance programme, personalised wellbeing action plans and access to a Virtual GP Service* Enhanced family friendly policies, pay and leave.* Cycle to work scheme.* Discounted gym membership.* Healthcare cash plan.* A discount platform covering online, high street and supermarket purchases.* You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role* Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career. How to ApplyWe operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the shortlisting questions to demonstrate how you meet the
Person Specification
criteria. If you have any additional supporting information you would like to include, you can add this into your application form.We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone.If you would like to have an informal conversation about this role, please contact: Jackie Redding -
Job description
Person Specification
Qualifications
EssentialCompletion of Peer Support WorkerTraining or willingness to undertake suchtraining in the first 12 months ofemployment, dependant on courseavailability
Experience
EssentialGood standard of written English* Able to demonstrate a lived
Experience
ofmental health difficulties and supportingsomeone with a mental health difficulty.* Able to demonstrate careful listening andempathy and a non-judgemental attitude.* Able to support people's self-management(that is, the actions people can do to takecare of themselves and gain control overtheir own lives).* Understanding of recovery-focused andperson-centred approaches.* Ability to communicate effectively within aTeam and externally with voluntary andstatutory agencies.* Good interpersonal and listening skills* Able to plan and prioritise workload andmeet competing demands* Able to demonstrate a commitment to self development, training and CPD* Able to motivate, support clients,volunteers
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment.
Main duties of the job
Peer Support Workers have lived
Experience
, and the knowledge gained from that
Experience
, is the foundation of peer support, helping build connections between peer support workers and the people they work with. (PSW Competency Framework, 2020). Peer Support Workers in MHM work alongside Recovery Workers and other staff, their role requires that they draw directly from their own
Experience
of mental health difficulties or caring for someone who
Experience
s mental health difficulties.
About us
Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities
Details
Date posted
November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£23,910 to £23,910 a year
Contract
Fixed termDuration18 months
Working pattern
Part-time
Reference number
R00Job location
sRibban Court, 20 Dallam Lane, Warrington, WA2 7NGWarringtonWA2 7NG
Job description
Job responsibilities
Hours of work: 18 hours - 3 x 6 hours
Salary
: £23,809 pa pro rataLocation: Halton (Runcorn and Widnes) - due to location - successful applicant must be able to drive. Do you have lived
Experience
of mental health needs?Would you like to use this to help others in your community?This could be the perfect opportunity for you! This is an opportunity for you to be part of something new in our brand new mental health support service which recently opened in Warrington and Halton.Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment.
About us
:Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities About you:To be successful in this role, you will need to have lived
Experience
of mental health issues, be compassionate, patient and non-judgemental and have excellent communication skills and able to relate to people with complex needs. You will also be willing and able to work evenings and weekends up to midnight What we offerYou will go through our comprehensive, in-person training program in your first week of employment and beyond which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.In addition, you will receive:* A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service* A 5% contributory pension scheme, with the opportunity to increase contributions.* A holistic approach to your health and wellbeing, including Employee assistance programme, personalised wellbeing action plans and access to a Virtual GP Service* Enhanced family friendly policies, pay and leave.* Cycle to work scheme.* Discounted gym membership.* Healthcare cash plan.* A discount platform covering online, high street and supermarket purchases.* You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role* Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career. How to ApplyWe operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the shortlisting questions to demonstrate how you meet the
Person Specification
criteria. If you have any additional supporting information you would like to include, you can add this into your application form.We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone.If you would like to have an informal conversation about this role, please contact: Jackie Redding -
Job description
Person Specification
Qualifications
EssentialCompletion of Peer Support WorkerTraining or willingness to undertake suchtraining in the first 12 months ofemployment, dependant on courseavailability
Experience
EssentialGood standard of written English* Able to demonstrate a lived
Experience
ofmental health difficulties and supportingsomeone with a mental health difficulty.* Able to demonstrate careful listening andempathy and a non-judgemental attitude.* Able to support people's self-management(that is, the actions people can do to takecare of themselves and gain control overtheir own lives).* Understanding of recovery-focused andperson-centred approaches.* Ability to communicate effectively within aTeam and externally with voluntary andstatutory agencies.* Good interpersonal and listening skills* Able to plan and prioritise workload andmeet competing demands* Able to demonstrate a commitment to self development, training and CPD* Able to motivate, support clients,volunteers
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
3 x 6‑hour evening shifts (6pm–midnight) — ideal if you need daytime flexibility for childcare or other caring responsibilities.
Your lived experience of mental health is the core qualification — turn your recovery into a paid, respected role supporting others.
Full in-person induction and ongoing training in your first week and beyond — supportive if you’re returning to work or changing career.
Enhanced family‑friendly policies, minimum 25 days annual leave pro rata, Employee Assistance Programme and Virtual GP — supports family & health needs.
Join Mental Health Matters’ brand‑new Warrington & Halton service — shape local provision and make an immediate impact backed by a national charity.
Structured career pathways, accredited learning team, 5% contributory pension, staff discounts, gym & cycle-to-work schemes — driving requirement suits car owners.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
3 x 6‑hour evening shifts (6pm–midnight) — ideal if you need daytime flexibility for childcare or other caring responsibilities.; Your lived experience of mental health is the core qualification — turn your recovery into a paid, respected role supporting others.; Full in-person induction and ongoing training in your first week and beyond — supportive if you’re returning to work or changing career.; Enhanced family‑friendly policies, minimum 25 days annual leave pro rata, Employee Assistance Programme and Virtual GP — supports family & health needs.; Join Mental Health Matters’ brand‑new Warrington & Halton service — shape local provision and make an immediate impact backed by a national charity.; Structured career pathways, accredited learning team, 5% contributory pension, staff discounts, gym & cycle-to-work schemes — driving requirement suits car owners.
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More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Peer Support Worker:
Click to view
To work as a Peer Support Worker in the UK, you typically need a combination of personal attributes, skills, and practical knowledge. Here are some essential skills and qualities that are valuable for this role:
1. Lived Experience: Having personal experience of mental health challenges, addiction, or other relevant issues is fundamental. This allows you to relate to and understand the experiences of those you will be supporting.
2. Empathy and Compassion: The ability to understand and share the feelings of others is crucial. You should be able to listen without judgment and offer support in a caring manner.
3. Communication Skills: Strong verbal and written communication skills are essential for effectively engaging with individuals, families, and the wider community. This includes active listening and expressing thoughts clearly.
4. Interpersonal Skills: Building trust and rapport with those you support is important. You should be approachable, friendly, and able to connect with diverse individuals.
5. Problem-solving Skills: The ability to help individuals find solutions to their challenges is key. This includes being resourceful and supportive in helping people overcome barriers.
6. Teamwork: You may work collaboratively with mental health professionals, social workers, and other support staff, so being able to cooperate and integrate within a team is vital.
7. Boundaries and Professionalism: Understanding professional boundaries and maintaining a professional demeanor while being supportive is crucial. This includes knowing when to refer someone to a professional for additional help.
8. Cultural Competence: Awareness and sensitivity to cultural differences, including understanding how different backgrounds can affect an individual's experience and needs.
9. Advocacy Skills: The ability to advocate for the needs and rights of those you support, navigating services and systems effectively on their behalf.
10. Knowledge of Support Services: Familiarity with local mental health services, support networks, and community resources so you can guide individuals to appropriate help.
11. Training: Some positions may require or recommend specific training programs, such as Mental Health First Aid, or specialized peer support training.
12. Self-care and Resilience: The role can be emotionally demanding, so you should have skills in self-care and resilience strategies to maintain your own well-being while supporting others.
inWarrington
53.38956961184059 -2.590896617675745 Warrington 
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