Practice Manager in Bolton inBolton PUBLISHED FRI 31 OCT 2025 Jump to job information section
Depending on experience Payment will be negotiable
PERMANENT
Al-Fal Medical Group rNLpM1ND6
Job description
Job summary
We are seeking an
Experience
d and dynamic Practice Manager to oversee the daily operations of our practice. This individual will be responsible for ensuring the practice runs efficiently, managing staff, supporting providers, maintaining compliance, and enhancing the overall patient/client
Experience
.
Main duties of the job
Key Responsibilities:Oversee daily operations and ensure efficient delivery of servicesLead and manage non-clinical staff, including HR responsibilitiesManage practice finances including budgets, payroll, and invoicingEnsure compliance with NHS policies, CQC regulations, and clinical governanceDevelop and implement operational policies and proceduresOversee appointment scheduling, patient flow, and practice systemsMaintain and develop relationships with PCNs, NHS bodies, and local servicesLead the practice through change and quality improvement initiativesSupport QOF achievement and data-driven performance targets
About us
Al Fal Medical Group is a modern and progressive general practice located in the heart of Bolton, within the Pikes Lane Health Centre. We are a busy and well-established surgery, currently providing care to over 5,000 patients.Our dedicated team includes one senior GP partner who oversees the management of the surgery and handles all administrative matters, alongside two GP partners who see patients daily. We are also supported by an ARRS GP who works with us once a week. In addition, the practice benefits from the expertise of an MSK Practitioner, a Mental Health Practitioner, and a Phlebotomist.At Al Fal Medical Group, we are committed to delivering high-quality, patient-centred care. We continuously strive to offer the best possible treatment and services in a supportive, safe, and efficient environment.
Details
Date posted
31 October 2025
Pay scheme
Other
Salary
Depending on
Experience
Payment will be negotiable
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A2395-25-0Job location
sPikes Lane Health CentreDeane RoadBoltonBL3 5HP
Job description
Job responsibilities
Financial ManagementOversee the practices financial operations, including budgeting, forecasting, and monitoring income and expenditure.Ensure efficient use of resources and support strategic financial planning to maintain the fiscal health of the practice.Premises & Risk ManagementEnsure full compliance with health and safety legislation, infection control, and security standards.Manage all aspects of premises maintenance, risk assessments, and ensure a safe working environment for patients and staff.Business Planning & DevelopmentDevelop and implement business plans that support growth, service delivery, and innovation.Work closely with GP partners to identify opportunities for service development and operational improvements.Staff ManagementLead, motivate, and support administrative and non-clinical staff.Oversee recruitment, training, appraisals, and staff development to maintain a skilled and effective workforce.Foster a collaborative and supportive working culture.Change ManagementIdentify and lead change initiatives to enhance operational efficiency and meet evolving healthcare demands.Effectively communicate changes to the team and manage transitions smoothly.CQC ManagementMaintain up-to-date knowledge of regulatory standards and ensure the practice continues to meet all Care Quality Commission requirements.Complaint & Incident ManagementManage and resolve patient complaints in a timely, empathetic, and professional manner.Ensure lessons learned are communicated and actioned to maintain high levels of patient trust and satisfaction.Significant Event ManagementMaintain a comprehensive log of significant events and near misses.Conduct root cause analyses and implement preventive measures to enhance safety and reduce clinical risk.Quality ImprovementDrive a culture of continuous improvement.Regularly review practice processes and identify opportunities for enhanced service delivery and patient care.Claims ManagementOversee the end-to-end management of insurance claims, including submissions, follow-ups, and appeals.Ensure compliance with payer requirements and maximise successful reimbursements.
Job description
Person Specification
Qualifications
EssentialDegree or equivalent
Experience
in healthcare/business managementOrPractice Manager-specific
Qualifications
(e.g., AMSPAR, Diploma in Primary Care Management)DesirableEvidence of continued professional development
Experience
EssentialProven
Experience
in Practice Management within a primary care or similar healthcare settingStrong leadership, people management, and organisational skillsIn-depth knowledge of NHS structures, regulations, and CQC standardsFinancial acumen and
Experience
managing budgets and payrollExcellent communication, problem-solving, and IT skillsFamiliarity with EMIS Web practice system
Person Specification
Experience
EssentialProven
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
We are seeking an
Experience
d and dynamic Practice Manager to oversee the daily operations of our practice. This individual will be responsible for ensuring the practice runs efficiently, managing staff, supporting providers, maintaining compliance, and enhancing the overall patient/client
Experience
.
Main duties of the job
Key Responsibilities:Oversee daily operations and ensure efficient delivery of servicesLead and manage non-clinical staff, including HR responsibilitiesManage practice finances including budgets, payroll, and invoicingEnsure compliance with NHS policies, CQC regulations, and clinical governanceDevelop and implement operational policies and proceduresOversee appointment scheduling, patient flow, and practice systemsMaintain and develop relationships with PCNs, NHS bodies, and local servicesLead the practice through change and quality improvement initiativesSupport QOF achievement and data-driven performance targets
About us
Al Fal Medical Group is a modern and progressive general practice located in the heart of Bolton, within the Pikes Lane Health Centre. We are a busy and well-established surgery, currently providing care to over 5,000 patients.Our dedicated team includes one senior GP partner who oversees the management of the surgery and handles all administrative matters, alongside two GP partners who see patients daily. We are also supported by an ARRS GP who works with us once a week. In addition, the practice benefits from the expertise of an MSK Practitioner, a Mental Health Practitioner, and a Phlebotomist.At Al Fal Medical Group, we are committed to delivering high-quality, patient-centred care. We continuously strive to offer the best possible treatment and services in a supportive, safe, and efficient environment.
Details
Date posted
31 October 2025
Pay scheme
Other
Salary
Depending on
Experience
Payment will be negotiable
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A2395-25-0Job location
sPikes Lane Health CentreDeane RoadBoltonBL3 5HP
Job description
Job responsibilities
Financial ManagementOversee the practices financial operations, including budgeting, forecasting, and monitoring income and expenditure.Ensure efficient use of resources and support strategic financial planning to maintain the fiscal health of the practice.Premises & Risk ManagementEnsure full compliance with health and safety legislation, infection control, and security standards.Manage all aspects of premises maintenance, risk assessments, and ensure a safe working environment for patients and staff.Business Planning & DevelopmentDevelop and implement business plans that support growth, service delivery, and innovation.Work closely with GP partners to identify opportunities for service development and operational improvements.Staff ManagementLead, motivate, and support administrative and non-clinical staff.Oversee recruitment, training, appraisals, and staff development to maintain a skilled and effective workforce.Foster a collaborative and supportive working culture.Change ManagementIdentify and lead change initiatives to enhance operational efficiency and meet evolving healthcare demands.Effectively communicate changes to the team and manage transitions smoothly.CQC ManagementMaintain up-to-date knowledge of regulatory standards and ensure the practice continues to meet all Care Quality Commission requirements.Complaint & Incident ManagementManage and resolve patient complaints in a timely, empathetic, and professional manner.Ensure lessons learned are communicated and actioned to maintain high levels of patient trust and satisfaction.Significant Event ManagementMaintain a comprehensive log of significant events and near misses.Conduct root cause analyses and implement preventive measures to enhance safety and reduce clinical risk.Quality ImprovementDrive a culture of continuous improvement.Regularly review practice processes and identify opportunities for enhanced service delivery and patient care.Claims ManagementOversee the end-to-end management of insurance claims, including submissions, follow-ups, and appeals.Ensure compliance with payer requirements and maximise successful reimbursements.
Job description
Person Specification
Qualifications
EssentialDegree or equivalent
Experience
in healthcare/business managementOrPractice Manager-specific
Qualifications
(e.g., AMSPAR, Diploma in Primary Care Management)DesirableEvidence of continued professional development
Experience
EssentialProven
Experience
in Practice Management within a primary care or similar healthcare settingStrong leadership, people management, and organisational skillsIn-depth knowledge of NHS structures, regulations, and CQC standardsFinancial acumen and
Experience
managing budgets and payrollExcellent communication, problem-solving, and IT skillsFamiliarity with EMIS Web practice system
Person Specification
Experience
EssentialProven
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Practice Manager:
Click to view
To work as a Practice Manager in the UK, particularly in healthcare settings such as GP practices or dental practices, you would need a combination of educational qualifications, experience, and a variety of essential skills. Here are the key skills and attributes that are typically required:
1. Leadership and Management Skills
- Ability to lead and motivate a team.
- Experience in managing and developing staff.
- Conflict resolution and negotiation skills.
2. Organisational Skills
- Strong ability to multitask and prioritize effectively.
- Excellent time management to handle various responsibilities.
3. Financial Acumen
- Budget management and financial planning skills.
- Understanding of financial reporting and performance analysis.
- Knowledge of NHS funding and reimbursement processes, if applicable.
4. Communication Skills
- Strong written and verbal communication skills to interact with staff, patients, and external stakeholders.
- Ability to provide clear and effective information to diverse audiences.
5. Knowledge of Healthcare Regulations
- Understanding of relevant legislation and policies in healthcare, including CQC regulations (for England) and data protection laws (GDPR).
- Awareness of best practices in patient care and safety protocols.
6. IT and Administrative Skills
- Proficient in using healthcare management software and general IT applications.
- Ability to manage patient records, appointment systems, and billing processes.
7. Customer Service Skills
- Strong focus on patient satisfaction and experience.
- Ability to handle complaints and resolve issues effectively.
8. Analytical Skills
- Capability to analyze data to inform practice decisions and improvements.
- Skills in performance monitoring and quality assurance.
9. Human Resource Management
- Recruitment, training, and development of personnel.
- Knowledge of employment law and HR practices.
10. Project Management Skills
- Ability to oversee projects, implement changes, and manage progress.
- Skills in strategic planning and operational management.
Educational Background and Experience
- A degree in management, health administration, or a related field is often preferred.
- Relevant experience in healthcare settings (administrative or managerial roles) is highly beneficial.
- Professional development and any relevant certification in practice management can enhance employability.
Continuous Professional Development
- Keeping up with trends and regulations in healthcare management through courses, workshops, and professional associations (e.g., managing change, leadership training).
inBolton
54.602573930062064 -2.5623595578331706 Bolton 
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