Reception & Outpatient Co-ordinator in London inLondon PUBLISHED WED 29 JAN 2025 Jump to job information section
Job description
An exciting opportunity has arisen for an enthusiast, committed and passionate individual to join the administrative team, within International and Private Care Unit.
The Outpatient & Reception Co Ordinator post holder will be able to cover all areas of the Outpatient and Reception service ensuring a high level of customer service is delivered to all users.
The post combines several functions to support administrative staff, the daily functions of the Outpatient & Reception Coordinator service include managing the coordination of consultant clinic rooms, Meeting and greeting all stakeholders, clients, patients, and their families, delivering a high-quality service to all users, management of reception staff rota and outpatient estimates.
The post-holder will be one of the first points of contact within a busy department. The individual will be required to provide a high level of customer care, be a team player, priorities own workload whilst
providing leadership support.
You will be required to wear clothing in accordance with the Trusts uniform policy and infection control requirements as you will be based in a clinical area.
The service hours are Monday -Thursday 07:00-20:00, Friday 07:00-18:00 and Saturday 07:00-15:00. The core hours for this role are Monday-Friday 09:00-17:00 but you may be required to work
alternative hours depending on the needs of the service.
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
For further details / informal visits contact: Name: Miss Demi Kasim Job title: Admissions Manager Email address: Telephone number: 02
Ext. 6
The Outpatient & Reception Co Ordinator post holder will be able to cover all areas of the Outpatient and Reception service ensuring a high level of customer service is delivered to all users.
The post combines several functions to support administrative staff, the daily functions of the Outpatient & Reception Coordinator service include managing the coordination of consultant clinic rooms, Meeting and greeting all stakeholders, clients, patients, and their families, delivering a high-quality service to all users, management of reception staff rota and outpatient estimates.
The post-holder will be one of the first points of contact within a busy department. The individual will be required to provide a high level of customer care, be a team player, priorities own workload whilst
providing leadership support.
You will be required to wear clothing in accordance with the Trusts uniform policy and infection control requirements as you will be based in a clinical area.
The service hours are Monday -Thursday 07:00-20:00, Friday 07:00-18:00 and Saturday 07:00-15:00. The core hours for this role are Monday-Friday 09:00-17:00 but you may be required to work
alternative hours depending on the needs of the service.
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
For further details / informal visits contact: Name: Miss Demi Kasim Job title: Admissions Manager Email address: Telephone number: 02
Ext. 6
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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