Receptionist - Bank in Ilkley Burley in Wharfedale inIlkley Burley in Wharfedale PUBLISHED TUE 11 NOV 2025 Jump to job information section
Competitive rates
BANK
NO SPONSORSHIP
Avery Healthcare Group Ltd. rU0DtSVz
Job description
Friendly, customer-facing role at Avery Healthcare in Ilkley (Burley in Wharfedale, LS29). As Receptionist (Bank) you'll be the warm first point of contact for residents, families and visitors — answering and redirecting calls, recording messages, dealing with enquiries and completing reception administration. Day-to-day duties include maintaining databases, keeping the reception area tidy in liaison with Housekeeping and providing administrative support to the General Manager. This flexible bank role pays £12.22 per hour and sits within one of the UK’s largest providers of luxury care homes, offering a supportive environment and opportunities to learn on the job.
This post will suit women and carers with excellent verbal and written communication, confidence with computers and a calm, organised manner — especially those looking for shifts that fit around family or other caring responsibilities. You should be comfortable problem-solving and managing client enquiries; a DBS check (paid for by Avery) and proof of eligibility to work in the UK are required. If you want a practical, people-focused role in a respectful, close-knit team, click the "Apply Now" button alongside this advert to apply. Full details are also available on jobsincare.com.
This post will suit women and carers with excellent verbal and written communication, confidence with computers and a calm, organised manner — especially those looking for shifts that fit around family or other caring responsibilities. You should be comfortable problem-solving and managing client enquiries; a DBS check (paid for by Avery) and proof of eligibility to work in the UK are required. If you want a practical, people-focused role in a respectful, close-knit team, click the "Apply Now" button alongside this advert to apply. Full details are also available on jobsincare.com.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Receptionist - Bank:
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To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.

inIlkley Burley in Wharfedale
53.913777366476666 -1.7500351987984544 Ilkley Burley in Wharfedale
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