Receptionist - Bank in Ilkley Burley in Wharfedale inIlkley Burley in Wharfedale PUBLISHED TUE 11 NOV 2025 Jump to job information section
Competitive rates
BANK
NO SPONSORSHIP
Avery Healthcare Group Ltd. rU0DtSVz
Job description
Job summary
This role as a Receptionist at Avery Healthcare offers a rewarding opportunity to provide excellent customer service and administrative support within a caring, supportive, and inspiring environment. The successful candidate will be a warm, enthusiastic, and dedicated individual who can positively contribute to the team's commitment to exceptional care.
Main duties of the job
As a Receptionist, your focus will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services. Key responsibilities include answering the telephone, responding to enquiries, completing reception-related administration, maintaining databases, and providing general administrative assistance as required.
About us
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together.' They are passionate about creating meaningful
Experience
s for both residents and team members, offering an exceptional and supportive working environment.
Details
Date posted
11 November 2025
Pay scheme
Other
Salary
£12.22 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1424671971
Job location
sAvery HealthcareIlkleyBurley in WharfedaleLS29 7QZ
Job description
Job responsibilities
Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll
Experience
a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.Other responsibilitieswillinclude:Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.Our ideal candidatemust:Have excellent communication skills both verbal and written.Be confident in using computers.Have a positive,friendly,and welcoming attitude.Havepreviousexposure to problem-solving and client complaints.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful
Experience
s for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:ADBS Disclosure check, the cost of which will be met by Avery Healthcare.Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job description
Person Specification
Qualifications
EssentialTo be successful, you will need excellent communication skills, both verbal and written, confidence in using computers, a positive and friendly attitude, and previous exposure to problem-solving and client complaints.
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
This role as a Receptionist at Avery Healthcare offers a rewarding opportunity to provide excellent customer service and administrative support within a caring, supportive, and inspiring environment. The successful candidate will be a warm, enthusiastic, and dedicated individual who can positively contribute to the team's commitment to exceptional care.
Main duties of the job
As a Receptionist, your focus will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services. Key responsibilities include answering the telephone, responding to enquiries, completing reception-related administration, maintaining databases, and providing general administrative assistance as required.
About us
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together.' They are passionate about creating meaningful
Experience
s for both residents and team members, offering an exceptional and supportive working environment.
Details
Date posted
11 November 2025
Pay scheme
Other
Salary
£12.22 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1424671971
Job location
sAvery HealthcareIlkleyBurley in WharfedaleLS29 7QZ
Job description
Job responsibilities
Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll
Experience
a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.Other responsibilitieswillinclude:Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.Our ideal candidatemust:Have excellent communication skills both verbal and written.Be confident in using computers.Have a positive,friendly,and welcoming attitude.Havepreviousexposure to problem-solving and client complaints.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful
Experience
s for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:ADBS Disclosure check, the cost of which will be met by Avery Healthcare.Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job description
Person Specification
Qualifications
EssentialTo be successful, you will need excellent communication skills, both verbal and written, confidence in using computers, a positive and friendly attitude, and previous exposure to problem-solving and client complaints.
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Receptionist - Bank:
Click to view
To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.
inIlkley Burley in Wharfedale
53.913777366476666 -1.7500351987984544 Ilkley Burley in Wharfedale 
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