Receptionist in Birmingham inBirmingham PUBLISHED THU 5 JUN 2025 Jump to job information section
PERMANENT GOOD SALARY
Dove Medical Practice rGblE0w3H
Job description
Join the enthusiastic and collaborative team at Dove Medical Practice as a Receptionist, playing a key role in ensuring our surgery in Birmingham runs smoothly and efficiently. You will be the welcoming face greeting our valued patients, delivering top-notch service both in person and over the phone. This part-time role offers 27-30 hours per week, with shifts that support flexibility, including afternoons and some early starts. Perfect for those who cherish a dynamic and people-focused environment, you'll manage appointments, process prescriptions, and tackle patient queries with professionalism and care. Previous experience isn't necessary but is a bonus; more importantly, your friendly demeanour, organisational flair, and IT adeptness will empower you to thrive here.
This opportunity at Dove Medical Practice is not just another job; it’s your chance to make a real difference in the lives of our patients while growing within a supportive and experienced team. Whether you're assisting new patient registrations or navigating sensitive queries, your contributions will be appreciated and your professional development supported. If you're passionate about healthcare, eager to contribute to a positive atmosphere, and committed to maintaining a welcoming environment, we eagerly await your application. Just click the "Apply Now" button on jobsincare.com to propel yourself into a rewarding and community-focused career.
This opportunity at Dove Medical Practice is not just another job; it’s your chance to make a real difference in the lives of our patients while growing within a supportive and experienced team. Whether you're assisting new patient registrations or navigating sensitive queries, your contributions will be appreciated and your professional development supported. If you're passionate about healthcare, eager to contribute to a positive atmosphere, and committed to maintaining a welcoming environment, we eagerly await your application. Just click the "Apply Now" button on jobsincare.com to propel yourself into a rewarding and community-focused career.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Receptionist:
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To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.
inBirmingham
52.5351702 -1.864599 Birmingham, West Midlands 
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